SC Categories widget
The SC Categories widget displays Service Catalog categories. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
The system renders the categories available in this widget from the Categories table in Service Catalog [sc_category].
[Omitted image "CategoryWidget.png"] Alt text: Screenshot for the SC Categories widget
If you associate your portal with multiple catalogs, then the SC Categories widget also includes a menu to select which catalog to browse.
[Omitted image "sc-categories-menu.png"] Alt text: Menu to select a catalog
For more information on associating your portal with catalogs, see Configure a catalog in Service Portal.
Instance options
|
Field |
Description |
|---|---|
|
Data | |
|
Page |
Defines what page opens when a user clicks a category. By default, this option redirects to the page for the selected category. |
|
Number of categories to load |
Specifies the number of categories displayed in the Categories pane. By default, ten categories are displayed. If there are additional categories, the Show All option is available. |
|
Presentation | |
|
Bootstrap color |
Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
|
Category Layout |
Select a flat or nested layout. A flat layout shows all of the available categories. A nested layout shows only the parent categories. Use a nested layout if you have a large number of categories to prevent an unnecessarily long list. Click [Omitted image "Expand.png"] Alt text: Plus sign icon that appears next to a category with nested topics to expand the sub-categories.The widget only supports three levels of nesting. After level four, categories appear in the flat view. |
|
Behavior | |
|
Hide at XS |
Hides the categories option on small screens, for example, on smart phones. The default is set to false. |
|
Omit badges |
Show or hide the number of items included in each category. |
|
Check canView per item |
Verifies with each item that the user has the right roles to view the catalog item. |
- Category Layout: Flat
- Omit badges: True
- Check canView per item: False
Parent Topic:Service Catalog widgets
Related topics
Catalog Homepage Search widget
--- title: SC Categories widget description: The SC Categories widget displays Service Catalog categories. You can use this base system widget as-is in your portal or clone it to suit your own business needs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/sc-categories-widget.html release: australia product: Service Portal classification: service-portal topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 5 breadcrumb: [Service Catalog widgets, Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences] --- # SC Categories widget The SC Categories widget displays Service Catalog categories. You can use this base system widget as-is in your portal or clone it to suit your own business needs. The system renders the categories available in this widget from the Categories table in Service Catalog \[sc\_category\]. \[Omitted image "CategoryWidget.png"\] Alt text: Screenshot for the SC Categories widget If you associate your portal with multiple catalogs, then the SC Categories widget also includes a menu to select which catalog to browse. \[Omitted image "sc-categories-menu.png"\] Alt text: Menu to select a catalog For more information on associating your portal with catalogs, see [Configure a catalog in Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/associate-portal-catalog.md). ## Instance options <table id="table_dlx_rw4_zz"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td class="sub-head" colspan="2"> Data </td></tr><tr><td> Page </td><td> Defines what page opens when a user clicks a category. By default, this option redirects to the page for the selected category. </td></tr><tr><td> Number of categories to load </td><td> Specifies the number of categories displayed in the **Categories** pane. By default, ten categories are displayed. If there are additional categories, the **Show All** option is available. </td></tr><tr><td class="sub-head" colspan="2"> Presentation </td></tr><tr><td> Bootstrap color </td><td> Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. </td></tr><tr><td> Category Layout </td><td> Select a flat or nested layout. A flat layout shows all of the available categories. A nested layout shows only the parent categories. Use a nested layout if you have a large number of categories to prevent an unnecessarily long list. Click \[Omitted image "Expand.png"\] Alt text: Plus sign icon that appears next to a category with nested topics to expand the sub-categories.The widget only supports three levels of nesting. After level four, categories appear in the flat view. </td></tr><tr><td class="sub-head" colspan="2"> Behavior </td></tr><tr><td> Hide at XS </td><td> Hides the categories option on small screens, for example, on smart phones. The default is set to false. </td></tr><tr><td> Omit badges </td><td> Show or hide the number of items included in each category. </td></tr><tr><td> Check canView per item </td><td> Verifies with each item that the user has the right roles to view the catalog item. </td></tr></tbody> </table>**Note:** If a category contains more than 200 items, update the following instance options on this widget for better performance: - Category Layout: Flat - Omit badges: True - Check canView per item: False **Parent Topic:**[Service Catalog widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/sc-widgets.md) **Related topics** [Catalog Content widget]() [Catalog Homepage Search widget]() [Recent & Popular Items widget]() [Request Fields widget]() [Requested Items widget]() [Requests and Approvals widget]() [SC Catalog Item widget]() [SC Category Page widget]() [SC Order Guide widget]() [SC Popular Items widget]() [SC Save Bundles widget]() [SC Saved Carts widget]() [SC Scroll to top widget]() [SC Shopping Cart widget]() [SP Variable Editor widget]() [SC Wish List Cart widget]() [Create and edit a page using the Service Portal Designer]() [Configure widget instances]() [Clone a widget]() [Access Service Catalog categories in Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/access-categories-portal.md)
| title | SC Categories widget |
| description | The SC Categories widget displays Service Catalog categories. You can use this base system widget as-is in your portal or clone it to suit your own business needs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/sc-categories-widget.html |
| release | australia |
| product | Service Portal |
| classification | service-portal |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 5 |
| breadcrumb | Service Catalog widgetsWidget libraryUsing portal widgetsConfiguring Service PortalService PortalConfigure UIs and portalsConfigure user experiences |