Search widgets

concept australia Updated Nov 6, 2026 1 min read search-widgets.md
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Several search widgets are provided with Service Portal.

You can configure search in Service Portal using any of the search widgets.

  • AI Search Assist widget
    Improve incident deflection for Service Portal users by displaying the most relevant search results within a record producer.
  • Contextual Search widget
    Contextual Search is an embedded widget that can be added to a record producer and used with the SC Catalog Item widget. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
  • Faceted Search widget
    The Faceted Search widget displays search results and search facets defined for a search source. The Faceted Search widget enables end users to filter search results for a more meaningful result set.
  • Homepage Search widget
    Add a search bar to your home page. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
  • Legacy: Search Page widget
    The Search Page widget displays search results. The Faceted Search widget replaces the Search Page widget. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
  • Typeahead Search widget
    Predictive search feature that shows words as users type. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Parent Topic:Widget library

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