Service Status widget
The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
The Service Status widget displays the history of service availability for one service from the Services [cmdb_ci_service] table. The widget uses the page URL to determine which service to represent.
[Omitted image "WidgetServiceStatus.png"] Alt text: Service Status widget
Each pill represents one day. Each color correlates with a type of service availability. To include additional details when you hover over a pill, such as the task number or short description, you must clone the widget and edit the server script.
| Color | Service availability |
|---|---|
| Green | No issues |
| Blue | Planned maintenance |
| Yellow | Service degradation |
| Red | Outage |
Instance options
The Service Status widget does not have any included instance options.
Parent Topic:Service Portal service status widgets
Related topics
--- title: Service Status widget description: The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/service-status-widget.html release: australia product: Service Portal classification: service-portal topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Service Portal service status widgets, Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences] --- # Service Status widget The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs. The Service Status widget displays the history of service availability for one service from the Services \[cmdb\_ci\_service\] table. The widget uses the page URL to determine which service to represent. \[Omitted image "WidgetServiceStatus.png"\] Alt text: Service Status widget Each pill represents one day. Each color correlates with a type of service availability. To include additional details when you hover over a pill, such as the task number or short description, you must clone the widget and edit the server script. |Color|Service availability| |-----|--------------------| |Green|No issues| |Blue|Planned maintenance| |Yellow|Service degradation| |Red|Outage| ## Instance options The Service Status widget does not have any included instance options. **Parent Topic:**[Service Portal service status widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/service-status-widgets.md) **Related topics** [Create and edit a page using the Service Portal Designer]() [Configure widget instances]() [Clone a widget]()
| title | Service Status widget |
| description | The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/service-status-widget.html |
| release | australia |
| product | Service Portal |
| classification | service-portal |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Service Portal service status widgetsWidget libraryUsing portal widgetsConfiguring Service PortalService PortalConfigure UIs and portalsConfigure user experiences |