Configure a character counter for journal fields

task australia Updated Sep 10, 2026 1 min read set-up-character-counter-journal-fields.md
Raw file servicenow.com

Configure a character counter to display the number of remaining characters in a journal field.

Before you begin

Role required: admin

Procedure

  1. Navigate to sys_properties.list.

    The entire list of properties in the System Properties [sys_properties] table opens.

  2. Add a system property named glide.ui.textarea.character_counter.

    For more information on adding system property, see Add a system property.

  3. Set the Value to true.

  4. Select Submit.

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