Configure logo, colors, and system defaults for Core UI

task australia Updated Sep 10, 2026 4 min read t_ConfigureLogoColorsSysDfltsUI16.md
Raw file servicenow.com

You can use the Basic Configuration Core UI module to brand your instance with your company logo and colors and set basic system defaults. This place is the best starting point if you are setting up your instance for the first time or if you have recently enabled Core UI.

Before you begin

Gather the following:

  • Obtain the company banner image to use in the header. The image can be high resolution, but when it displays it’s scaled based on the aspect ratio. It scales to a maximum of 20 px high.
  • Get the brand color hex or RGB numbers of your company, typically from your marketing department. Use them to decide how to configure the UI background colors.

Role required: admin

About this task

Each color selection option provides a color picker to select a color. The text box beside the color picker lets you enter the value of the color as any of the following CSS formats:

  • Name: predefined color names, such as red, green, or blue
  • RGB decimal: RGB (102, 153, 204)
  • RGB hex: #223344

Refer to HTML Color Names (W3CSchools) for information about HTML color names.

Note: This information is only applicable for instances that do not have Next Experience enabled. For theming information for Next Experience, see Working with themes in Next Experience.

Procedure

  1. Navigate to All > System Properties > Basic Configuration UI16.

  2. Complete the configuration by changing any of the following settings:

Label

Property

Description

Page header caption

glide.product.description

Change the text that appears next to your logo.

Browser tab title

glide.product.name

Change the text that appears on the browser tab.

System timezone for all users unless overridden in the user's record

glide.sys.default.tz

Select the time zone in the list.Select Configure available time zones to select the time zones that your users can select from in user preferences.

Banner image for Core UI

glide.product.image.light

Select + next to the image and upload your logo.

Date formatTime format

glide.sys.date_formatglide.sys.time_format

Select the date and time format from the choice lists.

Header background color

css.$navpage-header-bg

Select or enter the color.[Omitted image "HeaderBGColor.png"] Alt text: Header background

This color is also used as part of the theme preview on the Themes tab under system settings.

Banner text color

css.$navpage-header-color

Select or enter the color.[Omitted image "BannerTextColor.png"] Alt text: Banner text color

This color is also used as part of the theme preview on the Themes tab under system settings.

Header divider stripe color

css.$navpage-header-divider-color

Select or enter the color.[Omitted image "BannerDividerColor.png"] Alt text: Header divider striper

Navigation header/footer

css.$navpage-nav-bg

Select or enter the color. [Omitted image "NavigationBGColor.png"] Alt text: Navigation

Navigation background expanded items

css.$subnav-background-color

Select or enter the color.[Omitted image "ExpandedBackgroundColor.png"] Alt text: Application with expanded modules to show the difference in color

Module text color for the Core UI application navigator

css.$navpage-nav-color-sub

Select or enter the color. [Omitted image "ModuleTextColor.png"] Alt text: Favorites, Connect list

Navigation selected tab background color

css.$navpage-nav-selected-bg

Select or enter the color. [Omitted image "NavigationSelectedTabBGColor.png"] Alt text: Selected tab

Navigation selected tab divider bar color

css.$nav-highlight-bar-active

[Omitted image "NavBarActive.png"] Alt text: Application navigator with the All Applications tab selected and an arrow indicating the fact that the line under the tab is blue

This color is also used as part of the theme preview on the Themes tab under system settings.

Navigation unselected tab divider bar color

css.$nav-highlight-bar-inactive

[Omitted image "NavBarInactive.png"] Alt text: Application navigator with the All Applications tab selected and an arrow point to the other tabs to indicate that the line is a different color

Navigation separator color

css.$nav-hr-color

Select or enter the color. [Omitted image "NavigationSeparatorColor.png"] Alt text: Separators

Background for navigator and sidebars

css.$navpage-nav-bg-sub

Select or enter the color. [Omitted image "FavoritesConnectBGColor.png"] Alt text: Navigator, sidebars

Currently selected Navigation tab icon color for Core UI

css.$navpage-nav-selected-color

Select or enter the color. [Omitted image "NavigationIconColor.png"] Alt text: Navigation icon

Unselected navigation tab icon and favorite icons color

css.$navpage-nav-unselected-color

Select or enter the color.[Omitted image "UnselectedNavIconColor.png"] Alt text: Unselected favorites icon

Border color for Core UI

css.$navpage-nav-border

Select or enter the color. Also affects the border of the Filter conversations search box in the Connect Chat sidebar.[Omitted image "BorderColor.png"] Alt text: Filter navigator

Selected base theme

glide.ui.base_theme.selected_theme

Switches the main content (everything other than the application navigator and the header) between the La Jolla and Cobalt themes.

For most of the settings, as you make changes, the page refreshes with a preview of the change. Only you see these changes. Some settings require you to log out and log back in again to see the change.
  1. Select Save at the top or bottom of the page.

Result

After you save the configuration changes, all users who select the System theme in their UI personalization options see the new configuration colors.

Parent Topic:Customizing instance appearance

La Jolla and cobalt theme comparison

The La Jolla theme is the new brand theme for ServiceNow. When you upgrade to Madrid, your theme is automatically upgraded to the La Jolla theme. Any customizations you have made to the system theme will not be upgraded. Use the styles in the list below to upgrade or revert any styles to the new or old theme.

Make changes to any of these styles by navigating to System Properties > Basic Configuration UI16.

Property

La Jolla style

Cobalt style

Header background color css.$navpage-header-bg

#ffffff

#303a46

Header divider stripe color css.$navpage-header-divider-color

#5a7f71

#455464

Navigation header/footer css.$navpage-nav-bg

#293e40

#303A46

Navigation background expanded itemscss.$subnav-background-color

#213234

#303a46

Module text color for UI16 css.$navpage-nav-color-sub

#bec1c6

#bec1c6

Navigation selected tab background colorcss.$navpage-nav-selected-bg

#2f4fe

#4b545f

Navigation selected tab divider bar colorcss.$nav-highlight-bar-active

#82c9b8

#278efc

Navigation unselected tab divider bar colorcss.$nav-highlight-bar-inactive

#213234

#81878e

Navigation separator color css.$nav-hr-color

#293e40

#303a46

Background for navigator and sidebarscss.$navpage-nav-bg-sub

#293e40

#455464

Currently selected Navigation tab icon color for UI16 css.$navpage-nav-selected-color

#82c9b8

#ffffff

Unselected navigation tab icon and favorite icons color css.$navpage-nav-unselected-color

#bec1c6

#bec1c6

Border color for UI16 css.$navpage-nav-border

#7a828a

#ddd

Selected Base Themeglide.ui.base_theme.selected_theme

La Jolla SysID: c92c1ee153002300dda1ddeeff7b125b

Cobalt SysID: 6f3c9ae153002300dda1ddeeff7b124a

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