Disable user presence

---
title: Disable user presence
description: You can disable user presence globally by enabling a system property.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/t\_DisableUserPresence.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [User presence, Common UI elements, Working in Core UI, Configure UIs and portals, Configure user experiences]
---

# Disable user presence

You can disable user presence globally by enabling a system property.

## Before you begin

Role required: admin

## About this task

Enabling the property turns off all user presence features.

## Procedure

1.  Navigate to `sys_properties.list`.

2.  Locate the property named **glide.ui.presence.disabled**.

3.  Set the **Value** to **true**.


**Parent Topic:**[User presence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/c_UserPresence.md)