Add help to a field label on a form

task australia Updated Sep 10, 2026 1 min read t_FieldLabelForm.md
Raw file servicenow.com

You can create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs.

Before you begin

Role required: personalize_dictionary

About this task

You can link to any type of file, document, or wiki, and open it in a separate browser window. The following is an example of a form with field label help enabled.

[Omitted image "FieldLabelHelp.png"] Alt text: Range field label help enabled

Procedure

  1. Open the form.

  2. Right-click the label for the field and select Configure Label.

  3. Complete the form.

Field

Input value

Hint

Type text to use as a tooltip that appears when a user places the cursor on the field label.

URL

Enter the URL of the target file to open when the field label or icon is clicked. This can be a complete URL to a file outside the instance, or a relative URL to a target on the instance. Note: Links aren't supported in Workspace.

URL target

Not used. The help file opens in a new tab regardless of the URL target value.

4. Click **Update**.

Parent Topic:User interface configuration

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