Add help to a field label on a form
You can create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs.
Before you begin
Role required: personalize_dictionary
About this task
You can link to any type of file, document, or wiki, and open it in a separate browser window. The following is an example of a form with field label help enabled.
[Omitted image "FieldLabelHelp.png"] Alt text: Range field label help enabled
Procedure
-
Open the form.
-
Right-click the label for the field and select Configure Label.
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Complete the form.
|
Field |
Input value |
|---|---|
|
Hint |
Type text to use as a tooltip that appears when a user places the cursor on the field label. |
|
URL |
Enter the URL of the target file to open when the field label or icon is clicked. This can be a complete URL to a file outside the instance, or a relative URL to a target on the instance. Note: Links aren't supported in Workspace. |
|
URL target |
Not used. The help file opens in a new tab regardless of the URL target value. |
Parent Topic:User interface configuration
--- title: Add help to a field label on a form description: You can create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/t\_FieldLabelForm.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [User interface configuration, Working in Core UI, Configure UIs and portals, Configure user experiences] --- # Add help to a field label on a form You can create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs. ## Before you begin Role required: personalize\_dictionary ## About this task You can link to any type of file, document, or wiki, and open it in a separate browser window. The following is an example of a form with field label help enabled. \[Omitted image "FieldLabelHelp.png"\] Alt text: Range field label help enabled ## Procedure 1. Open the form. 2. Right-click the label for the field and select **Configure Label**. 3. Complete the form. <table id="simpletable_ecc_mdn_np"><thead><tr><th> Field </th><th> Input value </th></tr></thead><tbody><tr><td> Hint </td><td> Type text to use as a tooltip that appears when a user places the cursor on the field label. </td></tr><tr><td> URL </td><td> Enter the URL of the target file to open when the field label or icon is clicked. This can be a complete URL to a file outside the instance, or a relative URL to a target on the instance. **Note:** Links aren't supported in Workspace. </td></tr><tr><td> URL target </td><td> Not used. The help file opens in a new tab regardless of the **URL target** value. </td></tr></tbody> </table>4. Click **Update**. **Parent Topic:**[User interface configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/p_NavigationAndUIConfiguration.md)
| title | Add help to a field label on a form |
| description | You can create field-level help in forms by placing help icons in individual fields and converting the field labels to links to external or internal URLs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/t\_FieldLabelForm.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | User interface configurationWorking in Core UIConfigure UIs and portalsConfigure user experiences |