Add users to a watch list

task australia Updated Sep 10, 2026 1 min read t_UseAWatchList.md

Watch lists enable you and others to subscribe to notifications of a task.

Before you begin

Role required: none

Procedure

Navigate to a record that you want to add watchers to.

Note: Not all records have watch lists. If you’re unable to see a watch list, you may have to adjust your form view or ask your administrator to update the form to add a watch list.
Expand the watch list by selecting the lock icon ( [Omitted image "LockIconNE.png"] Alt text: lock icon).

Select users with the list controls (see table).

Icon	Function
[Omitted image "NEIconAddMe.png"] Alt text: Add me icon	Add yourself to the watchlist
[Omitted image "NEIconRemoveUser.png"] Alt text: Remove selected item icon	Remove the highlighted user
[Omitted image "NEIconPreview.png"] Alt text: Preview selected item icon	Open the highlighted user's record (active only when a user record exists)
[Omitted image "NEIconAddRemoveUsers.png"] Alt text: Add/remove multiple icon	Open the Edit Members window to add or remove multiple users (not available until a record has initially been saved)
[Omitted image "NEIconLockWatchlist.png"] Alt text: Lock Watch list icon	Indicates that the watch list is unlocked; select the icon to lock the watch list
[Omitted image "NEIconLookup.png"] Alt text: Lookup using list icon	Open the Users list in a new window to select a single user
[Omitted image "NEIconAddEmail.png"] Alt text: Add email address icon	Enter an email address for users who aren’t in the User [sys_user] table or don’t have an email address defined in their user record

Configure email notifications for watch lists
Watch lists (glide_list field type) allow multiple users to subscribe to notifications of a task. You can specify conditions in an email notification to send email notifications to the members when the conditions are met.

Parent Topic:Forms in the classic environment

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---
title: Add users to a watch list
description: Watch lists enable you and others to subscribe to notifications of a task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/t\_UseAWatchList.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Forms in the classic environment, Working in the classic environment, Working in Core UI, Configure UIs and portals, Configure user experiences]
---

# Add users to a watch list

Watch lists enable you and others to subscribe to notifications of a task.

## Before you begin

Role required: none

## Procedure

1.  Navigate to a record that you want to add watchers to.

    **Note:** Not all records have watch lists. If you’re unable to see a watch list, you may have to [adjust your form view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/view-management-overview.md) or ask your administrator to update the form to add a watch list.

2.  Expand the watch list by selecting the lock icon \( \[Omitted image "LockIconNE.png"\] Alt text: lock icon\).

3.  Select users with the list controls \(see table\).

    |Icon|Function|
    |----|--------|
    |\[Omitted image "NEIconAddMe.png"\] Alt text: Add me icon|Add yourself to the watchlist|
    |\[Omitted image "NEIconRemoveUser.png"\] Alt text: Remove selected item icon|Remove the highlighted user|
    |\[Omitted image "NEIconPreview.png"\] Alt text: Preview selected item icon|Open the highlighted user's record \(active only when a user record exists\)|
    |\[Omitted image "NEIconAddRemoveUsers.png"\] Alt text: Add/remove multiple icon|Open the Edit Members window to add or remove multiple users \(not available until a record has initially been saved\)|
    |\[Omitted image "NEIconLockWatchlist.png"\] Alt text: Lock Watch list icon|Indicates that the watch list is unlocked; select the icon to lock the watch list|
    |\[Omitted image "NEIconLookup.png"\] Alt text: Lookup using list icon|Open the Users list in a new window to select a single user|
    |\[Omitted image "NEIconAddEmail.png"\] Alt text: Add email address icon|Enter an email address for users who aren’t in the User \[sys\_user\] table or don’t have an email address defined in their user record|


-   **[Configure email notifications for watch lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/t_ConfigNotifications4WatchLists.md)**  
Watch lists \(glide\_list field type\) allow multiple users to subscribe to notifications of a task. You can specify conditions in an email notification to send email notifications to the members when the conditions are met.

**Parent Topic:**[Forms in the classic environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/c_UsingForms.md)