Turn on theme creation workflow for use in the ServiceNow Otto panel

---
title: Turn on theme creation workflow for use in the ServiceNow Otto panel
description: Turn on the theme creation workflow to generate themes using the ServiceNow Otto panel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/turn-on-theme-creation-workflow.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Theme creation with AI, Configuring Next Experience with Theme Builder, Working with themes, Configure, Next Experience UI, Configure UIs and portals, Configure user experiences]
---

# Turn on theme creation workflow for use in the ServiceNow Otto panel

Turn on the theme creation workflow to generate themes using the ServiceNow Otto® panel.

## Before you begin

The ServiceNow Otto for Creator application must be installed. See [Install ServiceNow Otto for Creator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/application-development/install-now-assist-for-creator.md).

The ServiceNow Otto® panel must be turned on. See [Activate the ServiceNow Otto panel standard chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/activate-now-assist-panel.md).

Role required: ui\_builder\_admin

For information on granular roles, see [Granular admin roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/granular-admin-roles.md).

## About this task

The theme creation workflow enables AI-powered theme generation in the ServiceNow Otto® panel.

**Note:** Check your entitlements to determine whether you have access to ServiceNow Otto for Creator.

## Procedure

1.  Navigate to **All** > **AI Agent Studio** > **Overview**.

2.  Select the **Theme Creation Workflow** card.

3.  From the Agentic workflow table, select **Theme Creation Workflow**.

4.  Choose **Select channels and status**.

5.  Turn on **Engage via the ServiceNow Otto panel**.

6.  Activate the theme workflow by selecting **Test**.

    The workflow is enabled in the ServiceNow Otto® panel.


## What to do next

[Create a theme using ServiceNow Otto](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/create-theme-now-assist.md).

**Parent Topic:**[Theme creation with AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/theme-creation-with-ai.md)