Use AI filter assist

---
title: Use AI filter assist
description: AI filter assist enables you to convert everyday language into an AI-generated encoded query.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/use-ai-filter-assist.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Lists, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Use AI filter assist

AI filter assist enables you to convert everyday language into an AI-generated encoded query.

## Before you begin

**Important:** Check your entitlements to determine whether you have access to the AI filter assist feature. Discuss licensing with your ServiceNow® account representative for information specific to your contract.

Role required: workspace\_user

## Procedure

1.  Open a workspace list in your instance.

2.  From the list header, select the filter button \(\[Omitted image "list-filter-button.png"\] Alt text: filter button\).

    A dialog box opens for generating filters.

    \[Omitted image "dialog-ai-filter-assist.png"\] Alt text: AI filter assist dialog box

3.  Select one of the following options from the menu.

    -   Select **Add to existing filters** to add additional conditions onto the filter that's currently applied.
    -   Select **Edit existing filters** to refine the filter that's currently applied.
    -   Select **Start new** to generate a new filter.
4.  Create a query with everyday language using one of the following options.

    -   Enter a query manually.
    -   Select the microphone icon \(\[Omitted image "icon-microphone.png"\] Alt text: microphone icon\) and speak a query out loud.
5.  Select the submit icon \(\[Omitted image "icon-submit.png"\] Alt text: submit icon\) to generate the filters.

    A dialog box opens to display the generated filters.

    \[Omitted image "dialog-ai-filter-assist-2.png"\] Alt text: Generate filters dialog box

6.  Review the generated filters and select one of the following options.

    -   Select the edit icon \(\[Omitted image "icon-edit.png"\] Alt text: edit icon\) to make changes to the generated filters.
    -   Select **Apply** to submit the filters.
7.  Show the conditions panel by selecting the filter button drop-down arrow \(\[Omitted image "list-filter-button.png"\] Alt text: filter button\) and **Advanced Filter**.

8.  View a list of filters you generated recently by selecting the history icon \(\[Omitted image "icon-history.png"\] Alt text: history icon\).