Performing admin user functions in Next Experience
Use admin functions in the Next Experience user menu to elevate roles, impersonate users, and configure a workspace.
Before you begin
Role required: admin
Procedure
-
Navigate to User Menu[Omitted image "pol-user-menu.png"] Alt text: User menu..
-
Select one of these user menu options for admins.
|
Field |
Description |
|---|---|
|
Impersonate user |
Option to impersonate other authenticated users for testing purposes and to view impersonation logs. For more information, see Impersonate a user. |
|
Elevate role |
Option to elevate to a privileged role to gain access to the features of High Security Settings for the current session. For more information, see Elevated privilege roles.Note: Users granted the admin role can't elevate to a privileged role. Only the base system admin can be elevated. |
|
Configure Workspace |
Dynamic links to configuration pages to access configurations relevant to lists or forms more easily. These items display in the user menu when a workspace is in focus.- Configure workspace: Link to configure the workspace in UI Builder.
|
--- title: Performing admin user functions in Next Experience description: Use admin functions in the Next Experience user menu to elevate roles, impersonate users, and configure a workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/use-next-experience-admin-user-menu.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [next experience admin, admin functions, admin user functions] breadcrumb: [Configure, Next Experience UI, Configure UIs and portals, Configure user experiences] --- # Performing admin user functions in Next Experience Use admin functions in the Next Experience user menu to elevate roles, impersonate users, and configure a workspace. ## Before you begin Role required: admin ## Procedure 1. Navigate to **User Menu**\[Omitted image "pol-user-menu.png"\] Alt text: User menu.. 2. Select one of these user menu options for admins. <table id="table_rzf_1qk_gsb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Impersonate user </td><td> Option to impersonate other authenticated users for testing purposes and to view impersonation logs. For more information, see [Impersonate a user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_ImpersonateAUser.md). </td></tr><tr><td> Elevate role </td><td> Option to elevate to a privileged role to gain access to the features of High Security Settings for the current session. For more information, see [Elevated privilege roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/c_ElevatedPrivilege.md).**Note:** Users granted the admin role can't elevate to a privileged role. Only the base system admin can be elevated. </td></tr><tr><td> Configure Workspace </td><td> Dynamic links to configuration pages to access configurations relevant to lists or forms more easily. These items display in the user menu when a workspace is in focus.- **Configure workspace**: Link to configure the workspace in UI Builder. - **Configure page**: Menu to configure page elements in the classic environment. The items display dynamically to show items that pertain to lists and items that pertain to forms. </td></tr></tbody> </table> **Parent Topic:**[Configuring the Next Experience UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/next-experience-ui-admin.md)
| title | Performing admin user functions in Next Experience |
| description | Use admin functions in the Next Experience user menu to elevate roles, impersonate users, and configure a workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/use-next-experience-admin-user-menu.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | next experience adminadmin functionsadmin user functions |
| breadcrumb | ConfigureNext Experience UIConfigure UIs and portalsConfigure user experiences |