Create a checklist template for Visual Task Board tasks
A template saves time by creating checklist items automatically. You can add, edit, or remove checklist items without impacting the template.
Before you begin
Role required: none
About this task
There are two ways that you can create a checklist template:
- In the Visual Task Board interface,
- or in the ServiceNow AI Platform.
Procedure
-
Adding a checklist template in Visual Task Board
-
In Visual Task Board, open the card details for a task.
Note: You cannot give a checklist template a name when you create a checklist template in the Visual Task Board interface. To give a checklist a name, you must configure the checklist template in the ServiceNow AI Platform.
-
Click the checklist tab ([Omitted image "IconChecklist.png"] Alt text: Checklist tab).
-
Add items to the checklist that you want to save as part of the template.
-
Click the more icon ([Omitted image "IconMore.png"] Alt text: More icon).
The more icon does not display unless you have added an item to the checklist, or if you have a pre-existing checklist template.
-
Select Save as Template.
-
In the dialog box, enter a descriptive template name to identify the checklist.
When a user creates a checklist from a template, all templates are listed in alphabetical order and there is no way to filter which templates appear. To provide a better user experience, consider implementing a naming system for checklist templates. For example, include the name of the table or another identifier to clarify how the checklist should be used.
-
Click Save.
-
Adding a checklist in the ServiceNow AI Platform
-
Navigate to All, and search for
checklist_template.list. -
Select New to create a new checklist template.
-
Configure the fields for your new checklist template.
|
Group |
You can use this field to limit the group of users that are allowed to use this checklist template. |
|
Template |
Your template in JSON. Example:
The attributes of a checklist template are:
The sys_ID of the user who owns or creates the checklist template.
The name of the checklist template.
The checklist items.
The name of a checklist item.
The order in which a checklist item appears in the checklist. |
|
Name |
The name of the checklist template. |
|
User |
The role required to use the checklist template. |
Result
Your checklist template is created.
What to do next
Create a checklist from a checklist template by selecting the template from the more icon.
Parent Topic:Visual Task Board checklists
---
title: Create a checklist template for Visual Task Board tasks
description: A template saves time by creating checklist items automatically. You can add, edit, or remove checklist items without impacting the template.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/visual-task-boards/create-checklist-template.html
release: australia
product: Visual Task Boards
classification: visual-task-boards
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Visual Task Board checklists, Using Visual Task Boards, Visual Task Boards, Personalize your experience, Configure user experiences]
---
# Create a checklist template for Visual Task Board tasks
A template saves time by creating checklist items automatically. You can add, edit, or remove checklist items without impacting the template.
## Before you begin
[Activate Visual Task Boards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/visual-task-boards/t_ActivateVisualTaskBoards.md).
Role required: none
## About this task
There are two ways that you can create a checklist template:
- In the Visual Task Board interface,
- or in the ServiceNow AI Platform.
## Procedure
1. Adding a checklist template in Visual Task Board
2. In Visual Task Board, open the card details for a task.
**Note:** You cannot give a checklist template a name when you create a checklist template in the Visual Task Board interface. To give a checklist a name, you must configure the checklist template in the ServiceNow AI Platform.
3. Click the checklist tab \(\[Omitted image "IconChecklist.png"\] Alt text: Checklist tab\).
4. Add items to the checklist that you want to save as part of the template.
5. Click the more icon \(\[Omitted image "IconMore.png"\] Alt text: More icon\).
The more icon does not display unless you have added an item to the checklist, or if you have a pre-existing checklist template.
6. Select **Save as Template**.
7. In the dialog box, enter a descriptive template name to identify the checklist.
When a user creates a checklist from a template, all templates are listed in alphabetical order and there is no way to filter which templates appear. To provide a better user experience, consider implementing a naming system for checklist templates. For example, include the name of the table or another identifier to clarify how the checklist should be used.
8. Click **Save**.
9. Adding a checklist in the ServiceNow AI Platform
10. Navigate to **All**, and search for `checklist_template.list`.
11. Select **New** to create a new checklist template.
12. Configure the fields for your new checklist template.
<table id="choicetable_dtf_dxh_j1c"><tbody><tr><td id="d59901e200">
**Group**
</td><td>
You can use this field to limit the group of users that are allowed to use this checklist template.
</td></tr><tr><td id="d59901e209">
**Template**
</td><td>
Your template in JSON. Example:
`{"owner":"2816f79cc0a8916401c5a33be04be443","name":"Checklist of items","items":[{"name":"Call the vendor","order":0},{"name":"Follow up email to customer","order":1},{"name":"Slack the supervisor","order":2}]}`
The attributes of a checklist template are:
- **Owner**
The sys\_ID of the user who owns or creates the checklist template.
- **Name**
The name of the checklist template.
- **Items**
The checklist items.
- **Name**
The name of a checklist item.
- **Order**
The order in which a checklist item appears in the checklist.
</td></tr><tr><td id="d59901e277">
**Name**
</td><td>
The name of the checklist template.
</td></tr><tr><td id="d59901e286">
**User**
</td><td>
The role required to use the checklist template.
</td></tr></tbody>
</table>13. Select **Submit**.
## Result
Your checklist template is created.
## What to do next
Create a checklist from a checklist template by selecting the template from the more icon.
**Parent Topic:**[Visual Task Board checklists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/visual-task-boards/c_VisualTaskBoardChecklists.md)
| title | Create a checklist template for Visual Task Board tasks |
| description | A template saves time by creating checklist items automatically. You can add, edit, or remove checklist items without impacting the template. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/visual-task-boards/create-checklist-template.html |
| release | australia |
| product | Visual Task Boards |
| classification | visual-task-boards |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Visual Task Board checklistsUsing Visual Task BoardsVisual Task BoardsPersonalize your experienceConfigure user experiences |