Activate Visual Task Boards
Visual Task Boards are active by default on new instances. For upgraded instances, you can activate the Visual Task Boards plugin [com.glide.ui.vtb] if you have the admin role.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Find the Visual Task Boards plugin (com.glide.ui.vtb) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
-
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
---
title: Activate Visual Task Boards
description: Visual Task Boards are active by default on new instances. For upgraded instances, you can activate the Visual Task Boards plugin \[com.glide.ui.vtb\] if you have the admin role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/visual-task-boards/t\_ActivateVisualTaskBoards.html
release: australia
product: Visual Task Boards
classification: visual-task-boards
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Visual Task Boards, Personalize your experience, Configure user experiences]
---
# Activate Visual Task Boards
Visual Task Boards are active by default on new instances. For upgraded instances, you can activate the Visual Task Boards plugin \[com.glide.ui.vtb\] if you have the admin role.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Find the Visual Task Boards plugin \(com.glide.ui.vtb\) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
3. Select **Install** to start the installation process.
**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`
You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).
| title | Activate Visual Task Boards |
| description | Visual Task Boards are active by default on new instances. For upgraded instances, you can activate the Visual Task Boards plugin \[com.glide.ui.vtb\] if you have the admin role. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/visual-task-boards/t\_ActivateVisualTaskBoards.html |
| release | australia |
| product | Visual Task Boards |
| classification | visual-task-boards |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Visual Task BoardsPersonalize your experienceConfigure user experiences |