Customize an indicator in the Technology Account 360 view
task australia Updated Sep 10, 2026 1 min read customize-indicator-technology-account-360-view.md
Modify the values of the indicators in the Technology Account 360 view.
Before you begin
Role required: admin
Procedure
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Navigate to All > System Definition > Script Includes.
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Open the Account360EditableConstants record.
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Modify the values for each metric.
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Select Save.
Parent Topic:Configuring Proactive Service Experience Workflows
36 lines · 1.2 KB
--- title: Customize an indicator in the Technology Account 360 view description: Modify the values of the indicators in the Technology Account 360 view. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/proactive-service-exp-workflows/product-support-for-technology/customize-indicator-technology-account-360-view.html release: australia product: Product Support for Technology classification: product-support-for-technology topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Proactive Service Experience Workflows, Product Support for Technology] --- # Customize an indicator in the Technology Account 360 view Modify the values of the indicators in the Technology Account 360 view. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **System Definition** > **Script Includes**. 2. Open the **Account360EditableConstants** record. 3. Modify the values for each metric. 4. Select **Save**. **Parent Topic:**[Configuring Proactive Service Experience Workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/configure-assurance-workflows.md)
| title | Customize an indicator in the Technology Account 360 view |
| description | Modify the values of the indicators in the Technology Account 360 view. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/proactive-service-exp-workflows/product-support-for-technology/customize-indicator-technology-account-360-view.html |
| release | australia |
| product | Product Support for Technology |
| classification | product-support-for-technology |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureProactive Service Experience WorkflowsProduct Support for Technology |