Technology Product Support Case

---
title: Technology Product Support Case
description: Use the Technology Product Support Case feature to manage and resolve customer issues for digital products and services through guided playbooks and service portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/proactive-service-exp-workflows/product-support-for-technology/tpsc-landing-page.html
release: australia
product: Product Support for Technology
classification: product-support-for-technology
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Product Support for Technology]
---

# Technology Product Support Case

Use the Technology Product Support Case feature to manage and resolve customer issues for digital products and services through guided playbooks and service portal.

## Get started

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[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about Technology Product Support Case.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/tech-product-support-case-app.md)

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[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Configure Technology Product Support Case.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/configure-technology-product-support-case.md)

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[Use\[Omitted image "bus-agent-workspace-1.svg"\] Alt text:Use Technology Product Support Case.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/use-technology-product-support-case.md)

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[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get additional details.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/tpsc-reference.md)

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[Automate\[Omitted image "bus-artificial-intelligence.svg"\] Alt text:Use generative AI skills to automate technology product support case tasks.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/tech-product-support-case-otto-about.md)

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