AI Cost Management release notes

topic australia Updated Sep 10, 2026 1 min read ai-cost-management-rn-static.md
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The ServiceNow® AI Cost Management application gives you comprehensive visibility and control over your AI spend and usage. The application consolidates cost and usage data from your external AI accounts, helping you track and optimize the total AI spend across your organization. See the following sections for release notes by version.

About AI Cost Management

  • Track, maintain, and optimize spend across your AI accounts.
  • Automatically retrieve and process usage and cost data for your AI accounts through supported provider integrations.
  • Stay ahead of potential AI budget overages through configurable spend limits and alerts.

See for more information.

Activation and other requirements

Note: AI Cost Management is available in the ServiceNow Store. For details, see the following activation information.

  • Activation information

    Install AI Cost Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Parent Topic:Asset Management release notes

Version 1.0

Version 1.0 is the initial release of AI Cost Management.

What's new


  • Import AI cost and usage data from Anthropic Claude Enterprise and Microsoft Copilot. Data is refreshed daily.


  • Use the Home view to review active alerts, total AI spend across Claude and Copilot, and top spenders for a given time period.


  • Review month-over-month trends and see spend attributed to products, models, cost centers, departments, and users. Drill down to view spend broken down even further.


  • Set monthly spend limits at the account, cost center, and department level. View user spend limits imported from Anthropic. Configure percentage thresholds on spend limits that, when exceeded, trigger alerts.


  • Review alerts generated when a spend limit threshold is exceeded and take action to avoid over-spend. Each alert is assigned a severity based on how quickly spend is burning against the limit.

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