Next Experience Components release notes
The ServiceNow® Next Experience Components application provides the components used to build custom user interfaces. Next Experience Components was enhanced and updated in the Brazil release.
Next Experience Components highlights for the Brazil release
- Build rich UI experiences with prebuilt system or custom components. To view the Next Experience Components API reference and usage guidance documentation, visit the Horizon site Components section.
- Use common web component patterns and principles, such as a JavaScript framework, immutable data, and simple action handlers.
- Reuse components across multiple user interfaces to create a cohesive experience for your end users.
- Use preset property values to configure properties and event handlers automatically for a component. As a result, the component is ready to work when you add it to a page. Presets can connect to a controller that acts as a data resource for the component. For more information, see and .
New in the Brazil release
| Component | Description |
|---|---|
| Telecom Customer 360 | Provides telecom agents with a unified view of a customer account including contact details, interaction history, billing information, subscribed products, and related records. |
Changed in this release
|
Chart |
Enhancement |
|---|---|
|
Appointment calendar |
|
|
Bar |
Enhanced data table (including Pareto charts) |
|
Box plot |
Enhanced data table |
|
Bubble |
|
|
Calendar |
|
|
Dial |
Update the data visualization in real time |
|
Gauge |
Update the data visualization in real time |
|
Geomap |
Enhanced data table |
|
Heatmap |
Enhanced data table |
|
Indicator Scorecard |
"Follow breakdown relation" provides the user with a list of defined breakdown relations based on the breakdown they choose. |
|
Pie/Donut |
Enhanced data table |
|
Pivot table |
Duplicate an existing data source to avoid re-entering custom filter conditions |
|
Resizable panes |
Pane position layout |
|
Schedule recurrence |
|
|
Single Score |
Update the data visualization in real time |
|
Time Series |
|
Next Experience Components is a ServiceNow AI Platform feature that is active by default.
Accessibility information
To view Next Experience Components accessibility conformance information, refer to the components section of the Horizon site Components section. The Overview for each component contains accessibility (A11y) information.
Related ServiceNow applications and features
-
UI Builder is a low-code tool that helps enable you to build pages for workspace and portal web-based experiences.
-
Use components to build custom workspace experiences for agents who solve internal or external customer issues.
Parent Topic:App development and low-code release notes
---
title: Next Experience Components release notes
description: The ServiceNow Next Experience Components application provides the components used to build custom user interfaces. Next Experience Components was enhanced and updated in the Brazil release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/component-rn.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [App development and low-code release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---
# Next Experience Components release notes
The ServiceNow® Next Experience Components application provides the components used to build custom user interfaces. Next Experience Components was enhanced and updated in the Brazil release.
## Next Experience Components highlights for the Brazil release
- Build rich UI experiences with prebuilt system or custom components. To view the Next Experience Components API reference and usage guidance documentation, visit the [Horizon site Components section](https://horizon.servicenow.com/workspace/components).
- Use common web component patterns and principles, such as a JavaScript framework, immutable data, and simple action handlers.
- Reuse components across multiple user interfaces to create a cohesive experience for your end users.
- Use preset property values to configure properties and event handlers automatically for a component. As a result, the component is ready to work when you add it to a page. Presets can connect to a controller that acts as a data resource for the component. For more information, see and .
## New in the Brazil release
|Component|Description|
|---------|-----------|
|Telecom Customer 360|Provides telecom agents with a unified view of a customer account including contact details, interaction history, billing information, subscribed products, and related records.|
## Changed in this release
<table id="table_data_visualizations"><thead><tr><th>
Chart
</th><th>
Enhancement
</th></tr></thead><tbody><tr><td>
Appointment calendar
</td><td>
- Apply the selected date format to all dates that display
- Hide the time duration from the calendar header and appointment slot pills
- Display the start and end time in each appointment slot pill
</td></tr><tr><td>
Bar
</td><td>
Enhanced data table \(including Pareto charts\)
</td></tr><tr><td>
Box plot
</td><td>
Enhanced data table
</td></tr><tr><td>
Bubble
</td><td>
- Duplicate an existing data source to avoid re-entering custom filter conditions.
- Enhanced data table
</td></tr><tr><td>
Calendar
</td><td>
- Freeze section headers in a view
- Scroll-based view data refresh
- Add custom label and icon for calendar events
- Reorder and hide event details such as time and description
- Design token support
</td></tr><tr><td>
Dial
</td><td>
Update the data visualization in real time
</td></tr><tr><td>
Gauge
</td><td>
Update the data visualization in real time
</td></tr><tr><td>
Geomap
</td><td>
Enhanced data table
</td></tr><tr><td>
Heatmap
</td><td>
Enhanced data table
</td></tr><tr><td>
Indicator Scorecard
</td><td>
"Follow breakdown relation" provides the user with a list of defined breakdown relations based on the breakdown they choose.
</td></tr><tr><td>
Pie/Donut
</td><td>
Enhanced data table
</td></tr><tr><td>
Pivot table
</td><td>
Duplicate an existing data source to avoid re-entering custom filter conditions
</td></tr><tr><td>
Resizable panes
</td><td>
Pane position layout
</td></tr><tr><td>
Schedule recurrence
</td><td>
- Create recurring events using voice or text input with generative AI support for pro plan users.
- Update the event day automatically based on the event start date
</td></tr><tr><td>
Single Score
</td><td>
Update the data visualization in real time
</td></tr><tr><td>
Time Series
</td><td>
- Compare multiple time periods "period over period" using the 'Compare period over period' setting available in the Config, Date Range section. When active, separates a data set into individual data sets and separates graphics that overlap in the chart. For area, line, spline, and step.
- In addition to stacked columns and side-by-side columns, the normalized columns chart variation for comparing the relative balance of a series when the actual magnitude is secondary.
- Duplicate an existing data source to avoid re-entering custom filter conditions
- Data visualization chart migrated from Xenolith to Highcharts library. Charts are rendered by an updated charting engine, with no change to your existing charts, configurations, and data sources.
- Visually refreshed charts and interaction improvements:
- Legend pagination
- Hover over legend item to highlight corresponding series in the chart
- Legend pagination
- Improved separation and readability of columns in charts
- Enhanced data table
</td></tr></tbody>
</table>## Activation information
Next Experience Components is a ServiceNow AI Platform feature that is active by default.
## Accessibility information
To view Next Experience Components accessibility conformance information, refer to the components section of the [Horizon site Components section](https://horizon.servicenow.com/workspace/components). The Overview for each component contains accessibility \(A11y\) information.
## Related ServiceNow applications and features
- ****
UI Builder is a low-code tool that helps enable you to build pages for workspace and portal web-based experiences.
- ****
Use components to build custom workspace experiences for agents who solve internal or external customer issues.
**Parent Topic:**[App development and low-code release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/build-automate-rn-landing.md)
| title | Next Experience Components release notes |
| description | The ServiceNow Next Experience Components application provides the components used to build custom user interfaces. Next Experience Components was enhanced and updated in the Brazil release. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/release-notes/component-rn.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | App development and low-code release notesFeatures and changes by productRelease notes for upgrading from AustraliaLearn about the Brazil releaseBrazil release notes |