Conversational Interfaces release notes
concept australia Updated Sep 10, 2026 1 min read conversational-interfaces-rn-landing.md
Conversational Interfaces includes enhancements and changes in the Xanadu release.
Updates are available for the following Conversational Interfaces applications on the ServiceNow AI Platform.
- ServiceNow Otto for Virtual Agent release notes
The ServiceNow® Otto for Virtual Agent application uses large language models (LLMs) to create a natural-language conversational experience that can improve the success of your self-service workflows. See the following sections for release notes by version. - Agent Chat release notes
The ServiceNow® Agent Chat application enables agents to interact directly with end users through chat. See the following sections for release notes by version.
Parent Topic:Features and changes by product
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--- title: Conversational Interfaces release notes description: Conversational Interfaces includes enhancements and changes in the Xanadu release. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/conversational-interfaces-rn-landing.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes] --- # Conversational Interfaces release notes Conversational Interfaces includes enhancements and changes in the Xanadu release. Updates are available for the following Conversational Interfaces applications on the ServiceNow AI Platform. - **[ServiceNow Otto for Virtual Agent release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/virtual-agent-rn.md)** The ServiceNow® Otto for Virtual Agent application uses large language models \(LLMs\) to create a natural-language conversational experience that can improve the success of your self-service workflows. See the following sections for release notes by version. - **[Agent Chat release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/agent-chat-rn.md)** The ServiceNow® Agent Chat application enables agents to interact directly with end users through chat. See the following sections for release notes by version. **Parent Topic:**[Features and changes by product](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/new-features-changes.md)
| title | Conversational Interfaces release notes |
| description | Conversational Interfaces includes enhancements and changes in the Xanadu release. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/release-notes/conversational-interfaces-rn-landing.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Features and changes by productRelease notes for upgrading from AustraliaLearn about the Brazil releaseBrazil release notes |