Continuous Authorization and Monitoring release notes

topic australia Updated Sep 10, 2026 3 min read grc-cam-rn.md
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The ServiceNow® Continuous Authorization and Monitoring application provides a structured approach to defining an authorization package and completing the seven stages of the NIST Risk Management Framework. Release notes are organized by version.

About Continuous Authorization and Monitoring

  • Applies a standardized approach to automate the NIST Risk Management Framework, a U.S. Federal mandate for information system security.
  • Defines clear accountability across System Owners, Authorizing Officials, Security Control Assessors, Information System Security Officers, and other roles
  • Provides continuous monitoring and centralized management of NIST RMF compliance, including control implementation and assessment, authorization boundaries and impact levels, and Plans of Action & Milestones (POA&M)

See for more information.

Activation and other requirements

Continuous Authorization and Monitoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

  • Activation information

    Install Continuous Authorization and Monitoring by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Parent Topic:Governance, Risk, and Compliance release notes

September 2026

Continuous Authorization and Monitoring streamlines authorization package management with shared document versioning and approvals, AI-powered summarization, OSCAL import/export enhancement, and a dedicated POAM user role.

What's new

  • Document reuse and version control across records

    Link documents as shared resources across authorization packages, boundaries, and engagements. Set approval workflows to control who reviews and activates documents before they take effect.

  • Analyze documents with AI

    Summarize documents, generate frequently asked questions with answers, or ask specific questions about document content, all from the Documents side panel in an authorization package, boundary, or engagement.

  • Voice-based document analysis

    Generate spoken audio summaries of documents and conduct voice-based Q&A using the Voice Assist panel, from the Documents side panel in an authorization package, boundary, or engagement.


  • Link documents from Google Drive, OneDrive, or SharePoint and keep them synchronized with authorization packages, boundaries, and engagements. Pull updates from cloud storage or push approved versions back, without manual downloads and uploads.

  • AI-generated authorization package summary

    Using generative AI, the Authorization package summarization skill generates a summary of authorization package records. Each summary consolidates system purpose, impact level, operational status, and open POA&M counts to show the package's current state.

  • POAM user role

    Users with the POAM User role can view and update their assigned Plan of Action and Milestones (POA&Ms), including viewing and updating tasks, accepting or rejecting acceptance tasks, and completing milestone tasks.

What's changed

  • OSCAL enhancements

    The OSCAL enhancements include:

    • Import system-generated authority documents (SSP, POA&M, SAR, SAP, ATO Letter, Executive Summary reports) and user-attached files at Authorization Package and Authorization Boundary levels during OSCAL import.
    • Control objective IDs include source values during OSCAL import and export.
    • Policy fields are included during OSCAL import and export.

What's deprecated or removed

Now LLM Service Plugin information

  • Plugins planned for deprecation

    Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the KB3066214: ServiceNow Otto Model Upgrades article in the Now Support Knowledge Base.

Keywords continuous authorizationmonitoringNIST RMFrelease notesCAM version 23.0.1OSCALPOAMauthorization package
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