Intelligent approvals Brazil Early Availability

---
title: Intelligent approvals Brazil Early Availability
description: Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/intelligent-approvals-rn-2026-09.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Intelligent approvals release notes, App development and low-code release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Intelligent approvals Brazil Early Availability

Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy.

## What's new

-   **Create an intelligent approval from a KB article**

    Use a KB article to create an intelligent approval. Have the system monitor the current state of the KB article and deactivate the intelligent approval when it is out of date or retired.

-   **Create an intelligent approval from a conversation**

    Create an intelligent approval from the ServiceNow Otto® chat interface.


**Parent Topic:**[Intelligent approvals release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/intelligent-approvals-rn.md)