Intelligent approvals release notes

---
title: Intelligent approvals release notes
description: The ServiceNow Intelligent approvals application automatically evaluates incoming approval requests against your organization's policy documents. Requests that clearly meet policy criteria are approved or rejected automatically, while ambiguous cases are routed to human reviewers for approval. See the following sections for release notes by version.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/intelligent-approvals-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [approvals, intelligent approvals]
breadcrumb: [App development and low-code release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Intelligent approvals release notes

The ServiceNow® Intelligent approvals application automatically evaluates incoming approval requests against your organization's policy documents. Requests that clearly meet policy criteria are approved or rejected automatically, while ambiguous cases are routed to human reviewers for approval. See the following sections for release notes by version.

## About Intelligent approvals

-   Automate approval decisions based on an uploaded policy document.
-   Reduce development and deployment time of approval automation.
-   Translate an approval policy document into AI-generated approval rules.
-   Use a approval policy document as the source of truth.

See  for more information.

## Activation and other requirements

-   **Activation information**

    Install Intelligent approvals by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).


-   **[Intelligent approvals Brazil Early Availability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/intelligent-approvals-rn-2026-09.md)**  
Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy.

**Parent Topic:**[App development and low-code release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/build-automate-rn-landing.md)