ITOM Visibility release notes
The ServiceNow® ITOM Visibility applications provide a unified, connected view of your entire IT infrastructure and the services that it supports. See the following sections for release notes by version.
About ITOM Visibility
- AI-powered features in ITOM Visibility help administrators automate service map creation, diagnose discovery issues, manage certificates, and request firewall rules, using generative AI, AI agents, and agentic workflows.
- Administrators can use the Discovery Admin Workspace, Service Mapping Workspace, and Firewall Admin Workspace to automate workflows and monitor process statuses.
- Discover, monitor, and renew TLS/SSL certificates with a centralized inventory, and automate certificate requests, renewals, and revocations through supported certificate authorities with Certificate Inventory and Management.
- Cryptographic Asset Compliance helps you manage cryptographic assets across cloud and on-premises environments to support post-quantum cryptography (PQC) readiness and help maintain security compliance.
See for more information.
Activation and other requirements
-
Activation information
ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see Request Discovery and Request Service Mapping. For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store. ITOM Visibility installation is also available in the ITOM Product Hub for ServiceNow Otto users.For more information, see
-
Certificate Inventory and Management release notes
The ServiceNow® Certificate Inventory and Management application discovers, inventories, and manages the life cycle of TLS certificates across your infrastructure. See the following sections for release notes by version. -
Discovery release notes
The ServiceNow® Discovery application automatically identifies and maps IT infrastructure across on-premises and cloud environments. It helps organizations maintain an accurate Configuration Management Database (CMDB), improve operational visibility, and reduce manual data collection efforts. -
Discovery store applications release notes
The ServiceNow® Discovery store applications provide a unified, connected view of your entire IT infrastructure. See the following sections for release notes by version. -
Firewall Audits and Reporting release notes
The ServiceNow® Firewall Audits and Reporting application helps administrators streamline firewall rule management and compliance auditing. See the following sections for release notes by version. -
Kubernetes Visibility Agent (KVA) release notes
The ServiceNow® Kubernetes Visibility Agent (KVA) provides comprehensive discovery and monitoring of Kubernetes resources in your environment. See the following sections for release notes by version. -
LEAP release notes
The ServiceNow® LEAP application uses AI driven insights to create standard and dynamic playbooks for quick incident resolution management. See the following sections for release notes by version. -
Service Mapping release notes
The ServiceNow® Service Mapping application discovers all application services in your organization and builds a comprehensive map of all configuration items used in these application services. See the following sections for release notes by version.
Parent Topic:IT Operations Management release notes
---
title: ITOM Visibility release notes
description: The ServiceNow ITOM Visibility applications provide a unified, connected view of your entire IT infrastructure and the services that it supports. See the following sections for release notes by version.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/itom-visibility-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [IT Operations Management release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---
# ITOM Visibility release notes
The ServiceNow® ITOM Visibility applications provide a unified, connected view of your entire IT infrastructure and the services that it supports. See the following sections for release notes by version.
## About ITOM Visibility
- AI-powered features in ITOM Visibility help administrators automate service map creation, diagnose discovery issues, manage certificates, and request firewall rules, using generative AI, AI agents, and agentic workflows.
- Administrators can use the Discovery Admin Workspace, Service Mapping Workspace, and Firewall Admin Workspace to automate workflows and monitor process statuses.
- Discover, monitor, and renew TLS/SSL certificates with a centralized inventory, and automate certificate requests, renewals, and revocations through supported certificate authorities with Certificate Inventory and Management.
- Cryptographic Asset Compliance helps you manage cryptographic assets across cloud and on-premises environments to support post-quantum cryptography \(PQC\) readiness and help maintain security compliance.
See for more information.
## Activation and other requirements
- **Activation information**
ITOM Visibility is available with activation of the Discovery \(com.snc.discovery\) plugin and the Service Mapping \(com.snc.service-mapping\) plugin, which require an ITOM Visibility subscription. For details, see Request Discovery and Request Service Mapping. For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store. ITOM Visibility installation is also available in the ITOM Product Hub for ServiceNow Otto users.For more information, see
- **[Certificate Inventory and Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/cim-rn.md)**
The ServiceNow® Certificate Inventory and Management application discovers, inventories, and manages the life cycle of TLS certificates across your infrastructure. See the following sections for release notes by version.
- **[Discovery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/discovery-rn.md)**
The ServiceNow® Discovery application automatically identifies and maps IT infrastructure across on-premises and cloud environments. It helps organizations maintain an accurate Configuration Management Database \(CMDB\), improve operational visibility, and reduce manual data collection efforts.
- **[Discovery store applications release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/discovery-store-apps-rn.md)**
The ServiceNow® Discovery store applications provide a unified, connected view of your entire IT infrastructure. See the following sections for release notes by version.
- **[Firewall Audits and Reporting release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/firewall-audits-reporting-rn.md)**
The ServiceNow® Firewall Audits and Reporting application helps administrators streamline firewall rule management and compliance auditing. See the following sections for release notes by version.
- **[Kubernetes Visibility Agent \(KVA\) release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/kubernetes-visibility-agent-rn.md)**
The ServiceNow® Kubernetes Visibility Agent \(KVA\) provides comprehensive discovery and monitoring of Kubernetes resources in your environment. See the following sections for release notes by version.
- **[LEAP release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/leap-rn.md)**
The ServiceNow® LEAP application uses AI driven insights to create standard and dynamic playbooks for quick incident resolution management. See the following sections for release notes by version.
- **[Service Mapping release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/service-mapping-rn.md)**
The ServiceNow® Service Mapping application discovers all application services in your organization and builds a comprehensive map of all configuration items used in these application services. See the following sections for release notes by version.
**Parent Topic:**[IT Operations Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-operations-management-rn-landing.md)
| title | ITOM Visibility release notes |
| description | The ServiceNow ITOM Visibility applications provide a unified, connected view of your entire IT infrastructure and the services that it supports. See the following sections for release notes by version. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/release-notes/itom-visibility-rn.html |
| release | australia |
| topic_type | topic |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | IT Operations Management release notesFeatures and changes by productRelease notes for upgrading from AustraliaLearn about the Brazil releaseBrazil release notes |