Mobile Platform release notes

---
title: Mobile Platform release notes
description: The ServiceNow Mobile Platform application enables you to access your ServiceNow instance from anywhere. See the following sections for release notes by version.The September 2026 mobile release introduces voice-to-form capabilities for faster data entry, Microsoft Entra Shared Device Mode for secure multi-user device sharing, and enhanced Android app security compliance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/mobile-static-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Mobile Platform release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Mobile Platform release notes

The ServiceNow® Mobile Platform application enables you to access your ServiceNow instance from anywhere. See the following sections for release notes by version.

## About Mobile Platform

-   Empower your workforce to manage work from anywhere by delivering custom mobile experiences through the Now Mobile and Mobile Agent apps.
-   Support field service technicians and engineers on the go by giving them off-site access to incidents, tasks, and workflows through the Mobile Agent app.
-   Streamline everyday employee tasks by letting your entire organization view schedules, browse knowledge articles, and reserve resources through the Now Mobile app.

See [Mobile Platform](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/mobile-config-navigation.md) for more information.

## Activation and other requirements

-   **Activation information**

    Mobile Platform is a ServiceNow AI Platform feature that is active by default.


**Parent Topic:**[Mobile Platform release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/mobile-rn-landing.md)

## Brazil Early Availability

The September 2026 mobile release introduces voice-to-form capabilities for faster data entry, Microsoft Entra Shared Device Mode for secure multi-user device sharing, and enhanced Android app security compliance.

### What's new

-   **[Voice to form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/voice-to-form.md)**

    Fill an entire mobile form by speaking aloud using voice to form. On-device AI maps what you say to the correct fields, and you can review and edit the results before submitting the form.

-   **Support for Microsoft Entra Shared Device Mode**

    Enable secure multi-user device sharing with Microsoft Entra Shared Device Mode. Users authenticate once at the device level, and Microsoft Entra-enabled apps use this authentication as part of their own sign-in process. When users sign out, data is cleared across all apps, preparing the device for the next user. This setup is applicable for areas like kiosk and shift-based deployments managed through Microsoft Intune.

-   ****

    Use mobile scripts to run reusable JavaScript on the user’s device while offline, so offline buttons and write-back actions stay consistent with online behavior. Mobile scripts are a subset of web scripts, which are stored centrally on the instance. The platform pushes them to mobile devices as part of the offline cache.


### What's changed

-   **Android app build request form**

    Meet Google's new Android security requirements for developer verification and app registration using the updated build request form and pipeline. The form now includes a developer verification section where you provide your snippet, and the pipeline automatically embeds it in your APK or generates a verification APK for manual registration.