Features and changes by product

---
title: Features and changes by product
description: Review the new features and changes in this release by product.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/new-features-changes.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Features and changes by product

Review the new features and changes in this release by product.

## New products in Brazil

The Brazil release includes new products.

## Updated features and products

Other products were changed and updated in the Brazil release. For more information, refer to the release notes topics, which are organized by product area.

-   **[AI Experiences release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/intelligent-experiences-rn-landing.md)**  
AI Experiences has new and updated features in the Brazil release.
-   **[API release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/api-rn-static.md)**  
The ServiceNow® APIs enable organizations to programmatically integrate ServiceNow® with other systems, automate business processes, and extend platform capabilities to create seamless, end-to-end workflows across their entire IT and business ecosystem. See the following sections for release notes by family and store release.
-   **[App development and low-code release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/build-automate-rn-landing.md)**  
The ServiceNow AI Platform® has new and updated automation, as well as and no-code, low-code, and platform developer features in the Brazil release.
-   **[Asset Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-asset-management-rn-landing.md)**  
Asset Management has new and updated features in the Brazil release.
-   **[Conversational Interfaces release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/conversational-interfaces-rn-landing.md)**  
Conversational Interfaces includes enhancements and changes in the Xanadu release.
-   **[Core Business Suite release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/cbs-rn.md)**  
The ServiceNow® Core Business Suite application provides consolidated case and knowledge management functionalities across business units within one application. See the following sections for release notes by version.
-   **[Customer Service Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/customer-service-mgmt-rn-landing.md)**  
The ServiceNow® Customer Service Management application has new and updated applications and features in the Brazil release.
-   **[Enterprise Architecture release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/enterprise-architecture-rn.md)**  
The ServiceNow® Enterprise Architecture application unites strategic and operational teams, enabling organizations to achieve their business objectives. See the following sections for release notes by version.
-   **[Employee Service Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/employee-service-management-rn-landing.md)**  
Employee Service Management has new and updated features in the Brazil release
-   **[Field Service Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/field-service-management-rn-landing.md)**  
Field Service Management has new and updated features in the Brazil release
-   **[Financial Services Operations release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/financial-services-operations-rn-landing.md)**  
Financial Services Operations \(FSO\) has new and updated features in the Brazil release.
-   **[Governance, Risk, and Compliance release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/grc-rn-landing.md)**  
The Governance, Risk, and Compliance application has new and updated features in the Brazil release.
-   **[Healthcare and Life Sciences release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/healthcare-life-sciences-rn-landing.md)**  
Healthcare and Life Sciences has new and updated features in the Brazil release.
-   **[Impact release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/impact-rn.md)**  
ServiceNow® Impact is built on the ServiceNow AI Platform and combines customized service with a digital interface to provide tailored recommendations and guidance. Impact was enhanced and updated in the Brazil release. See the following sections for release notes by version.
-   **[IT Operations Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-operations-management-rn-landing.md)**  
IT Operations Management has new and updated features in the Brazil release.
-   **[IT Service Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-service-management-rn-landing.md)**  
IT Service Management has new and updated features in the Brazil release.
-   **[Manufacturing Commercial Operations release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/manufacturing-commercial-operations-rn.md)**  
The ServiceNow® Manufacturing Commercial Operations application updates warranty and quality workflows across Product Quality Investigation, Non-Conformance, and Remediation Core.
-   **[Mobile Platform release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/mobile-rn-landing.md)**  
Mobile Platform product enhancements and updates in the Brazil release.
-   **[Operational Sustainability Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/operational-sustainability-management-rn.md)**  
The ServiceNow® Operational Sustainability Management application helps organizations manage sustainability data, metrics, and reporting requirements. See the following sections for release notes by version.
-   **[Operational Technology release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/operational-technology-rn-landing.md)**  
Operational Technology has new and updated features in the Brazil release.
-   **[Platform Analytics release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/analytics-intel-report-rn-landing.md)**  
Optimize processes and increase productivity with the Platform Analytics applications. These applications include Performance Analytics, Usage Insights, and Process Mining. Present data through either the Core UI or the Platform Analytics experience. Platform Analytics has new and updated features in the Brazil release.
-   **[Public Sector Digital Services release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/public-sector-digital-services-rn.md)**  
The ServiceNow® Public Sector Digital Services application enables government agencies to provide citizens, businesses, and other agencies with important services such as public records, licenses, permits, and social services. Public Sector Digital Services was enhanced and updated in the Brazil release.
-   **[Retail release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/retail-rn.md)**  
The ServiceNow® retail applications streamline frontline operations and customer experiences. See the following sections for release notes by version.
-   **[Sales Customer Relationship Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/sales-order-management-rn-landing.md)**  
ServiceNow® Sales Customer Relationship Management is a set of new and updated applications and features in the Brazil release. These applications enable you to manage the product sales life cycle in your organization. Supported processes include leads, pre-sales opportunities, sales quote generation, order capture, order fulfillment, and post-sales order changes and renewals.
-   **[Security Operations release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/security-operations-rn-landing.md)**  
Security Operations has new and updated features in the Brazil release.
-   **[ServiceNow AI Platform administration release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/now-platform-admin-rn-landing.md)**  
ServiceNow AI Platform administration product enhancements and updates in the Brazil release.
-   **[ServiceNow AI Platform capabilities release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/now-platform-capabilities-rn-landing.md)**  
ServiceNow AI Platform® capabilities were enhancements and updates in the Brazil release.
-   **[ServiceNow AI Platform security release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/now-platform-security-rn-landing.md)**  
ServiceNow AI Platform® security product enhancements and updates in the Brazil release.
-   **[ServiceNow AI Platform user interface release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/now-platform-ui-rn-landing.md)**  
ServiceNow AI Platform® user interface product enhancements and updates in the Brazil release.
-   **[Source-to-Pay Operations release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/source-to-pay-operations-rn-landing.md)**  
Source-to-Pay Operations has new and updated features in the Brazil release.
-   **[Strategic Portfolio Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-business-management-rn-landing.md)**  
Strategic Portfolio Management has new and updated features in the Brazil release.
-   **[Telecommunications, Media, and Technology release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/technology-industry-rn-landing.md)**  
ServiceNow® Telecommunications, Media, and Technology has new and updated applications and features in the Brazil release.

**Parent Topic:**[Release notes for upgrading from Australia](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/rn-n-1-landing-page.md)