Service Test Management release notes

topic australia Updated Sep 30, 2026 1 min read service-test-management-rn.md

The ServiceNow® Service Test Management application helps to define, run, and monitor service tests in real time. See the following sections for release notes by version.

About Service Test Management

Create test definitions with configurable parameters, such as test type, frequency, duration, and target entities, and reuse pre-defined templates.
Map test groups to a specification or product model, and run each group either automated or manual.
Establish test measures and threshold rules so agents can run instant tests and diagnostics, with decision tables controlling which diagnostics pages appear on task records.

See Service Test Management for more information.

Activation and other requirements

Activation information

Install Service Test Management (sn_st_mgmt) by requesting it from the ServiceNow Store.

Parent Topic:Telecommunications, Media, and Technology release notes

Version 8.2.1

Map Test Group characteristics to Test Definition characteristics and run test definitions conditionally, so Test Run data flows through automatically to support fault isolation and repair decisions.

What's changed

Add characteristics directly to Test Groups, map product specifications to the Test Group that should run. Propagate those values to Test Definitions through attribute mapping and decomposition rules. The right tests run with the correct inputs for each product, reducing manual configuration and errors.

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---
title: Service Test Management release notes
description: The ServiceNow Service Test Management application helps to define, run, and monitor service tests in real time. See the following sections for release notes by version.Map Test Group characteristics to Test Definition characteristics and run test definitions conditionally, so Test Run data flows through automatically to support fault isolation and repair decisions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/service-test-management-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-30"
reading_time_minutes: 1
breadcrumb: [Telecommunications, Media, and Technology release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Service Test Management release notes

The ServiceNow® Service Test Management application helps to define, run, and monitor service tests in real time. See the following sections for release notes by version.

## About Service Test Management

-   Create test definitions with configurable parameters, such as test type, frequency, duration, and target entities, and reuse pre-defined templates.
-   Map test groups to a specification or product model, and run each group either automated or manual.
-   Establish test measures and threshold rules so agents can run instant tests and diagnostics, with decision tables controlling which diagnostics pages appear on task records.

See [Service Test Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/telecom-media-technology/stm-landing-page.md) for more information.

## Activation and other requirements

-   **Activation information**

    Install Service Test Management \(sn\_st\_mgmt\) by requesting it from the ServiceNow Store.


**Parent Topic:**[Telecommunications, Media, and Technology release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/technology-industry-rn-landing.md)

## Version 8.2.1

Map Test Group characteristics to Test Definition characteristics and run test definitions conditionally, so Test Run data flows through automatically to support fault isolation and repair decisions.

### What's changed

-   ****

    Add characteristics directly to Test Groups, map product specifications to the Test Group that should run. Propagate those values to Test Definitions through attribute mapping and decomposition rules. The right tests run with the correct inputs for each product, reducing manual configuration and errors.