ServiceNow Otto for Cloud Cost Management \(CCM\) release notes

---
title: ServiceNow Otto for Cloud Cost Management \(CCM\) release notes
description: The ServiceNow Otto for Cloud Cost Management \(CCM\) application brings agentic AI to Cloud Cost Management. See the following sections for release notes by version.The ServiceNow Otto for Cloud Cost Management version 1.0.0. introduces AI-powered summarization of cloud spend.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/servicenow-otto-ccm-rn-static.html
release: australia
topic_type: topic
last_updated: "2026-10-08"
reading_time_minutes: 1
breadcrumb: [Asset Management release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# ServiceNow Otto for Cloud Cost Management \(CCM\) release notes

The ServiceNow Otto for Cloud Cost Management \(CCM\) application brings agentic AI to Cloud Cost Management. See the following sections for release notes by version.

## About ServiceNow Otto for Cloud Cost Management \(CCM\)

-   Automate repetitive cost optimization tasks and reduce workload on cloud cost managers.
-   Analyze cloud spend trends using an AI-powered summarization.
-   Optimize cloud costs using recommendations to reduce unnecessary spending.

See  for more information.

## Activation and other requirements

-   **Activation information**

    Install ServiceNow Otto for Cloud Cost Management \(CCM\) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).


**Parent Topic:**[Asset Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-asset-management-rn-landing.md)

## Version 1.0.0

The ServiceNow Otto for Cloud Cost Management version 1.0.0. introduces AI-powered summarization of cloud spend.

### What's new

-   **Make smarter cloud cost decisions with AI-powered summarization of cloud spend**

    Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The **Summarize** button enables you to view month-over-month changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend.


### Plugin information

-   **New plugins**

    ServiceNow Otto for Cloud Cost Management \(com.sn\_now\_assist\_ccm\): Enables cloud resource admins and users to use the capabilities of generative AI skills in Cloud Cost Management.