Subscription Management release notes

topic australia Updated Sep 10, 2026 1 min read subscription-management-rn.md
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The ServiceNow® Subscription Management application enables you to manage your subscriptions proactively and monitor subscription usage on your instances. See the following sections for release notes by version.

About Subscription Management

  • Gain visibility and control of your product subscriptions and their applications.
  • Access a real-time view of your entitlement data.
  • Maximize subscription usage and make informed decisions about purchases by viewing insights.
  • Stay in compliance and avoid unexpected costs by tracking subscription usage and allocations over time.

See for more information.

Activation and other requirements

  • Activation information

    Subscription Management is a ServiceNow AI Platform feature that is active by default. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Parent Topic:ServiceNow AI Platform administration release notes

Version 6.5

Version 6.5 improves cloud capacity storage flexibility by pooling storage entitlements at the account level, enabling any instance to draw from your total available storage as needed.

What's changed

  • Account-level cloud capacity storage pool

    Cloud capacity storage is now pooled at the account level rather than capped at the instance level. This means your total storage entitlement can be used more flexibly, wherever it's needed across your environment.

Version 6.1

Starting in version 6.1, Moveworks consumption can be reported as part of your Assist meter.

What's changed

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