Components installed with Retail Task Management

reference australia Updated Sep 10, 2026 1 min read rahi-retail-task-management-components.md
Raw file servicenow.com

Several types of components such as tables, user roles, and business rule are installed when you activate the Retail Task Management plugin.

Plugins installed with Retail Task Management Core

Name

Description

Retail core

com.sn_retail_core

Provides the retail base case functionality and roles used in Retail Task Management Core.

Multi-case creation

com.sn_multi_case_creation

Provides the framework for multi-store case creation.

**Note:**

If Retail Core is already installed, then only the com.sn_multi_case_creation plugin installs with Retail Task Management Core.

Parent Topic:Retail Task Management reference

Search documentation
Search document titles and file paths on the australia branch