Configuring Retail Task Management
concept australia Updated Sep 10, 2026 1 min read rahi-retail-task-management-configuring.md
Set up Retail Task Management Core.
Configuration overview
- Install Retail Task Management Core
- Enable service selector for Retail Task Management Core
- Configure service definitions for multi-store case creation for Retail Task Management Core
- Create a CSM Table Map for Retail Task Management Core
- Create an entity in the Multiple Case Configuration table for multi-store creation in Retail Task Management Core
- Create a service definition for multi-store cases in Retail Task Management Core
28 lines · 2.1 KB
--- title: Configuring Retail Task Management description: Set up Retail Task Management Core. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/legacy-retail-task-management/rahi-retail-task-management-configuring.html release: australia product: \[Legacy\] Retail Task Management classification: legacy-retail-task-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Retail Task Management, Retail] --- # Configuring Retail Task Management Set up Retail Task Management Core. ## Configuration overview 1. [Install Retail Task Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/legacy-retail-task-management/rahi-rtmc-activate.md) 2. [Enable service selector for Retail Task Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/legacy-retail-task-management/rahi-rtmc-enable-service-selector.md) 3. [Configure service definitions for multi-store case creation for Retail Task Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/legacy-retail-task-management/rahi-rtmc-configure-service-definitions.md) 4. [Create a CSM Table Map for Retail Task Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/legacy-retail-task-management/rahi-retail-create-csm-table-map.md) 5. [Create an entity in the Multiple Case Configuration table for multi-store creation in Retail Task Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/legacy-retail-task-management/rahi-retail-create-entitt-multiple-case-creation.md) 6. [Create a service definition for multi-store cases in Retail Task Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/legacy-retail-task-management/rahi-retail-create-service-definition.md)
| title | Configuring Retail Task Management |
| description | Set up Retail Task Management Core. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/retail-industry/legacy-retail-task-management/rahi-retail-task-management-configuring.html |
| release | australia |
| product | \[Legacy\] Retail Task Management |
| classification | legacy-retail-task-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Retail Task ManagementRetail |