Track an In-store operations task on Retail mobile app
task australia Updated May 27, 2026 1 min read rahi-retail-track-in-store-tasks-mobile.md
Monitor the progress of an In-store operations task on Retail mobile app.
Before you begin
Role required: sn_rtl_instore_ops.manager
Procedure
-
On the Retail mobile app, select My Store > All cases from the menu bar.
-
Select an In-store operations case to monitor.
-
Navigate to the Tasks related list.
-
Review the list of tasks created for that store.
-
Select a task to open the Details view and take action as needed.
Parent Topic:Track In-store operations cases and tasks
36 lines · 1.2 KB
--- title: Track an In-store operations task on Retail mobile app description: Monitor the progress of an In-store operations task on Retail mobile app. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-track-in-store-tasks-mobile.html release: australia topic_type: task last_updated: "2026-05-27" reading_time_minutes: 1 breadcrumb: [Track In-store operations cases and tasks, Manage store plans, Retail] --- # Track an In-store operations task on Retail mobile app Monitor the progress of an In-store operations task on Retail mobile app. ## Before you begin Role required: sn\_rtl\_instore\_ops.manager ## Procedure 1. On the Retail mobile app, select **My Store** > **All cases** from the menu bar. 2. Select an In-store operations case to monitor. 3. Navigate to the **Tasks** related list. 4. Review the list of tasks created for that store. 5. Select a task to open the **Details** view and take action as needed. **Parent Topic:**[Track In-store operations cases and tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-in-store-ops-track.md)
| title | Track an In-store operations task on Retail mobile app |
| description | Monitor the progress of an In-store operations task on Retail mobile app. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-track-in-store-tasks-mobile.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-05-27 |
| reading_time_minutes | 1 |
| breadcrumb | Track In-store operations cases and tasksManage store plansRetail |