View your assigned In-store operations cases and tasks in Retail Mobile
task australia Updated Sep 10, 2026 1 min read rahi-retail-view-in-store-cases-tasks.md
Review all of your assigned In-store operations cases and tasks within Retail Mobile.
Before you begin
Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate
Procedure
-
In Retail Mobile, select My Work.
-
Select one of the following tabs:
- Cases - Store cases that are assigned to you.
- Tasks - Store tasks that are assigned to you.
-
Select a case or task to review its details and take action as needed.
Parent Topic:Fulfill In-store operations cases and tasks in Retail Mobile
34 lines · 1.3 KB
---
title: View your assigned In-store operations cases and tasks in Retail Mobile
description: Review all of your assigned In-store operations cases and tasks within Retail Mobile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-view-in-store-cases-tasks.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Fulfill In-store operations cases and tasks in Retail Mobile, Manage store plans, Retail]
---
# View your assigned In-store operations cases and tasks in Retail Mobile
Review all of your assigned In-store operations cases and tasks within Retail Mobile.
## Before you begin
Role required: sn\_rtl\_instore\_ops.manager or sn\_rtl\_instore\_ops.associate
## Procedure
1. In **Retail Mobile**, select **My Work**.
2. Select one of the following tabs:
- Cases - Store cases that are assigned to you.
- Tasks - Store tasks that are assigned to you.
3. Select a case or task to review its details and take action as needed.
**Parent Topic:**[Fulfill In-store operations cases and tasks in Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-fulfill-in-store-ops-mobile.md)
| title | View your assigned In-store operations cases and tasks in Retail Mobile |
| description | Review all of your assigned In-store operations cases and tasks within Retail Mobile. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-view-in-store-cases-tasks.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Fulfill In-store operations cases and tasks in Retail MobileManage store plansRetail |