Complete an Audit Task from Retail Mobile

task australia Updated Jul 8, 2026 1 min read rahi-store-audit-t-complete-audit-task-mobile.md

As a Location Auditor, open an Audit Task in Retail Mobile, complete its questionnaire, and close the task.

Before you begin

Role required: sn_rtl_store_audit.location_auditor

About this task

Audit Tasks don't have their own work list in Retail Mobile—you drill into them from the Audit tasks tab on the parent Store Audit Case.

Procedure

In Retail Mobile, go to the My Store page, open the parent Store Audit Case, then select the Audit tasks tab to find the Audit Task.
Open the Audit Task.

If it's unassigned, tap Assign to me, or tap Assign task to assign it to another Location Auditor.
Tap Take questionnaire, complete it, and submit.

Tap View questionnaire instead to review a completed questionnaire. The Close task button stays hidden until every mandatory questionnaire on the task is complete.
Add any observations in the activity stream.
Tap Close task and confirm in the popup.

Result

The Audit Task is closed, with the questionnaire result and your observations recorded. Once every Audit Task on a Store Audit Case is closed, close the parent case to complete the store audit.

Parent Topic:Manage Store Audit

Related topics

Retail Store Audit Operations

Complete a store audit from Retail Mobile

Complete a store audit

Keywords complete audit task mobileretail mobilelocation auditortake questionnaireclose task

58 lines · 2.5 KB Wrap lines

---
title: Complete an Audit Task from Retail Mobile
description: As a Location Auditor, open an Audit Task in Retail Mobile, complete its questionnaire, and close the task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-store-audit-t-complete-audit-task-mobile.html
release: australia
topic_type: task
last_updated: "2026-07-08"
reading_time_minutes: 1
keywords: [complete audit task mobile, retail mobile, location auditor, take questionnaire, close task]
breadcrumb: [Manage Store Audit, Retail]
---

# Complete an Audit Task from Retail Mobile

As a Location Auditor, open an Audit Task in Retail Mobile, complete its questionnaire, and close the task.

## Before you begin

Role required: `sn_rtl_store_audit.location_auditor`

## About this task

Audit Tasks don't have their own work list in Retail Mobile—you drill into them from the **Audit tasks** tab on the parent Store Audit Case.

## Procedure

1. In Retail Mobile, go to the **My Store** page, open the parent Store Audit Case, then select the **Audit tasks** tab to find the Audit Task.

2. Open the Audit Task.

If it's unassigned, tap **Assign to me**, or tap **Assign task** to assign it to another Location Auditor.

3. Tap **Take questionnaire**, complete it, and submit.

Tap **View questionnaire** instead to review a completed questionnaire. The **Close task** button stays hidden until every mandatory questionnaire on the task is complete.

4. Add any observations in the activity stream.

5. Tap **Close task** and confirm in the popup.

## Result

The Audit Task is closed, with the questionnaire result and your observations recorded. Once every Audit Task on a Store Audit Case is closed, close the parent case to complete the store audit.

**Parent Topic:**[Manage Store Audit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-manage.md)

**Related topics**

[Retail Store Audit Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-overview.md)

[Complete a store audit from Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-fulfill-audit-mobile.md)

[Complete a store audit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-fulfill-audit.md)