Define Application Vulnerability Response email notifications

task australia Updated Sep 10, 2026 1 min read avr-define-email-notifications.md

Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.

Before you begin

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

Procedure

Navigate to All > Vulnerability Response > Administration > Email Templates.
Select New.

For detailed instructions for creating email notifications, see Create an email notification.

Result

Starting from v21.0 of Vulnerability Response, when a recipient clicks the links in an email notification, the records open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.

Links open in the Vulnerability Manager Workspace for the users with the role sn_vul.app_sec_manager.
Links open in the IT Remediation Workspace for the users with roles, sn_vul.app_security_champion, or sn_vul.app_developer.

If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.

Create or edit remediation target notifications in Application Vulnerability Response
Vulnerability administrators can edit the remediation target notification or add new ones, specifying when to send the notification, who receives the notification, and what content is in the notification.

Parent Topic:Configure Application Vulnerability Response

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---
title: Define Application Vulnerability Response email notifications
description: Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/application-vulnerability-response/avr-define-email-notifications.html
release: australia
product: Application Vulnerability Response
classification: application-vulnerability-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Application Vulnerability Response, Configure, Application Vulnerability Response, Unified Security Exposure Management, Security Operations]
---

# Define Application Vulnerability Response email notifications

Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.

## Before you begin

Role required: sn\_vul.vulnerability\_admin or sn\_vul.admin \(deprecated\)

## Procedure

1.  Navigate to **All** &gt; **Vulnerability Response** &gt; **Administration** &gt; **Email Templates**.

2.  Select **New**.

    For detailed instructions for creating email notifications, see [Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateANotification.md).


## Result

Starting from v21.0 of Vulnerability Response, when a recipient clicks the links in an email notification, the records open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.

-   Links open in the Vulnerability Manager Workspace for the users with the role sn\_vul.app\_sec\_manager.
-   Links open in the IT Remediation Workspace for the users with roles, sn\_vul.app\_security\_champion, or sn\_vul.app\_developer.

If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.

-   **[Create or edit remediation target notifications in Application Vulnerability Response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/application-vulnerability-response/avr-create-remediation-notification.md)**  
Vulnerability administrators can edit the remediation target notification or add new ones, specifying when to send the notification, who receives the notification, and what content is in the notification.

**Parent Topic:**[Configure Application Vulnerability Response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/application-vulnerability-response/configure-avm.md)