Integration troubleshooting

---
title: Integration troubleshooting
description: These troubleshooting suggestions can help you resolve common issues you can encounter when setting up or running integrations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/c\_IntegrationTroubleshooting.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow Security Operations integration development guidelines, Security Operations Integration Reference, Security Operations common functionality, Security Operations]
---

# Integration troubleshooting

These troubleshooting suggestions can help you resolve common issues you can encounter when setting up or running integrations.

-   **[Replace an untrusted or expired third-party SSL certificate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/t_Import3rdPartySSLCert.md)**  
When an SSL connection is required in an integration, there are circumstances when the certificate provided by the third-party vendor is either not yet trusted in ServiceNow or has expired. You can replace it or add a new certificate.

**Parent Topic:**[ServiceNow Security Operations integration development guidelines](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/c_IntegrationWritingGuidelines.md)

**Related topics**  


[Types of ServiceNow integrations provided]()

[Security Operations Integration Configurations]()

[Tips for writing integrations]()