Configure approval rules for Exception Management

task australia Updated Sep 10, 2026 2 min read cvr-exception-mgt-approval-rules.md
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Starting with Vulnerability Response v15.0, use the flow designer to approve exception requests for exception management, exception rules, and false positive management. If you are deploying Vulnerability Response (VR) for the first time, the flow designer is enabled by default.

Before you begin

Role required: sn_vul.vulnerability_admin

About this task

To use the flow designer, create rules using the Approval Rules module. Using this module, you can configure approval rules for each of the following exception management workflows.

  • Exception request for remediation tasks
  • Exception request for container vulnerable items
  • Exception rule
  • False positive for remediation tasks
  • False positive for container vulnerable items

You can also define conditions containing multiple levels of approval within a rule. The flow designer automatically inherits the rules created in this module and processes the matching approval workflow.

Procedure

  1. Navigate to All > Container Vulnerability Response > Administration > Approval Rules.

  2. On the Approval Rules page, select the group for which you want to set the approval rule.

  3. On the form, fill in the fields.

Field

Description

Name

Approval configuration name.

Table

Table on which the rule is applied.

Application

Default value is Vulnerability Response.

Rule type

Specifies the rule type. For example, exception management, false positive or exception rule.

Active

Enabled by default, signifying that the approval rule is in use.

Description

Short description of the approval rules.

Approval expiry (days)Starting from v2.5 of Container Vulnerability Response

Date until when the approver can approve the request.

Notify approver (days)Starting from v2.5 of Container Vulnerability Response

Date after which the approver is notified to take action.

4. Select **Update**.
In the Approval Configurations tab, there are two levels of approvers set up by default. You can select a rule to define the conditions based on different use cases within a rule. For more information, see [Create configurations for an approval rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-response/exception-mgt-approval-config.md).

**Note:** In each configuration page, you can create multiple approval levels. For more information, see [Create approval levels for Exception Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-response/exception-mgt-config-approval-rule.md).

Example

Based on different use cases, you can define different approval processes for the same vulnerabilities found on different configuration items.

Parent Topic:Configure Exception Management for Container Vulnerability Response

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