Create a case from security incidents
In Security Incident Response, you can create cases from security incidents. After the security incidents have been used to create a new case, you can use Security Case Management to analyze the data.
Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn_ti.case_user_write
About this task
You need to navigate to the security incidents you want to use to create cases.
Procedure
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Navigate to All > Security Incident > Incidents > Show Open Incidents.
The Security Incidents list opens. From the list, you can create a new case from one or more security incidents, or you can select a specific security incident and create a new case from the form.
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To create a case from the list, select the artifacts you want added to a new case.
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From the Actions on selected items drop-down list, select Add to Security Case.
[Omitted image "add-sec-inc-to-case.png"] Alt text: Add security incidents to a new case
The Add to Security Case dialog box opens. If you already have cases assigned to you, they display in the list.
[Omitted image "add-sec-inc-case-dialog.png"] Alt text: Add security incident to case
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Click Create New Case.
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Fill in the fields.
Field Description Case Name Enter a name for this case. Description Enter a description that would be of value to the case analyst. -
Click Submit.
A message at the top of the list indicates that a new case has been created, along with a link to the case in Security Case Management.
-
Click the link to view the new case.
Parent Topic:Security incidents in cases
Related topics
---
title: Create a case from security incidents
description: In Security Incident Response, you can create cases from security incidents. After the security incidents have been used to create a new case, you can use Security Case Management to analyze the data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/create-cases-from-security-incidents.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Security incidents in cases, Case creation from security artifacts, Security Case Management, Threat Intelligence, Enterprise security case management applications, Security Operations]
---
# Create a case from security incidents
In Security Incident Response, you can create cases from security incidents. After the security incidents have been used to create a new case, you can use Security Case Management to analyze the data.
## Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn\_ti.case\_user\_write
## About this task
You need to navigate to the security incidents you want to use to create cases.
## Procedure
1. Navigate to **All** > **Security Incident** > **Incidents** > **Show Open Incidents**.
The Security Incidents list opens. From the list, you can create a new case from one or more security incidents, or you can select a specific security incident and create a new case from the form.
2. To create a case from the list, select the artifacts you want added to a new case.
3. From the **Actions on selected items** drop-down list, select **Add to Security Case**.
\[Omitted image "add-sec-inc-to-case.png"\] Alt text: Add security incidents to a new case
The **Add to Security Case** dialog box opens. If you already have cases assigned to you, they display in the list.
\[Omitted image "add-sec-inc-case-dialog.png"\] Alt text: Add security incident to case
4. Click **Create New Case**.
5. Fill in the fields.
|Field|Description|
|-----|-----------|
|Case Name|Enter a name for this case.|
|Description|Enter a description that would be of value to the case analyst.|
6. Click **Submit**.
A message at the top of the list indicates that a new case has been created, along with a link to the case in Security Case Management.
7. Click the link to view the new case.
**Parent Topic:**[Security incidents in cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/case-in-sir.md)
**Related topics**
[Add security incidents to an existing case]()
| title | Create a case from security incidents |
| description | In Security Incident Response, you can create cases from security incidents. After the security incidents have been used to create a new case, you can use Security Case Management to analyze the data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/create-cases-from-security-incidents.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Security incidents in casesCase creation from security artifactsSecurity Case ManagementThreat IntelligenceEnterprise security case management applicationsSecurity Operations |