Create a case from IoCs or observables
In Threat Intelligence, you can create a case from artifacts (IoCs or observables). After the IoCs or observables have been used to create a case, you can use Security Case Management to analyze the data.
Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn_ti.case_user_write
Procedure
-
Navigate to the artifacts (IoCs or observables) you want to use to create a case.
- To create a case from IoCs, navigate to Threat Intelligence > IoC Repository > Indicators.
- To create a case from observables, navigate to Threat Intelligence > IoC Repository > Observables.
-
In the list, select the artifacts you want added to a new case.
Note: If you select multiple IoCs or observables, they are all added to the case.
-
From the Actions on selected items drop-down list, select Add to Security Case.
[Omitted image "add-to-case.png"] Alt text: Add indicators to a new case
The Add to Security Case dialog box opens. If you already have cases assigned to you, they display in the list.
[Omitted image "add-to-security-case.png"] Alt text: Add an indicator to the case
-
Click Create New Case.
-
Fill in the fields.
Field Description Case Name Enter a name for this case. Description Enter a description that would be of value to the case analyst. -
Click Submit.
A message at the top of the list indicates that a new case has been created, along with a link to the case in Security Case Management.
-
Click the link to view the new case.
Parent Topic:IoCs and observables in cases
Related topics
Add IoCs and observables to an existing case
---
title: Create a case from IoCs or observables
description: In Threat Intelligence, you can create a case from artifacts \(IoCs or observables\). After the IoCs or observables have been used to create a case, you can use Security Case Management to analyze the data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/create-cases-threat.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [IoCs and observables in cases, Case creation from security artifacts, Security Case Management, Threat Intelligence, Enterprise security case management applications, Security Operations]
---
# Create a case from IoCs or observables
In Threat Intelligence, you can create a case from artifacts \(IoCs or observables\). After the IoCs or observables have been used to create a case, you can use Security Case Management to analyze the data.
## Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn\_ti.case\_user\_write
## Procedure
1. Navigate to the artifacts \(IoCs or observables\) you want to use to create a case.
- To create a case from IoCs, navigate to **Threat Intelligence** > **IoC Repository** > **Indicators**.
- To create a case from observables, navigate to **Threat Intelligence** > **IoC Repository** > **Observables**.
2. In the list, select the artifacts you want added to a new case.
**Note:** If you select multiple IoCs or observables, they are all added to the case.
3. From the **Actions on selected items** drop-down list, select **Add to Security Case**.
\[Omitted image "add-to-case.png"\] Alt text: Add indicators to a new case
The **Add to Security Case** dialog box opens. If you already have cases assigned to you, they display in the list.
\[Omitted image "add-to-security-case.png"\] Alt text: Add an indicator to the case
4. Click **Create New Case**.
5. Fill in the fields.
|Field|Description|
|-----|-----------|
|Case Name|Enter a name for this case.|
|Description|Enter a description that would be of value to the case analyst.|
6. Click **Submit**.
A message at the top of the list indicates that a new case has been created, along with a link to the case in Security Case Management.
7. Click the link to view the new case.
**Parent Topic:**[IoCs and observables in cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/cases-in-threat.md)
**Related topics**
[Add IoCs and observables to an existing case]()
[Create an observable from a case]()
[Run a sightings search on observables in a case]()
| title | Create a case from IoCs or observables |
| description | In Threat Intelligence, you can create a case from artifacts \(IoCs or observables\). After the IoCs or observables have been used to create a case, you can use Security Case Management to analyze the data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/create-cases-threat.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | IoCs and observables in casesCase creation from security artifactsSecurity Case ManagementThreat IntelligenceEnterprise security case management applicationsSecurity Operations |