Create user delegate configurations
Prevent certain executives in the organization from receiving notifications about the incidents assigned or escalated to them.
Before you begin
Role required:
- sn_dlir.admin - Create, edit, and delete.
- sn_dlir.analyst and sn_dlir.analyst_read - View (read-only).
About this task
Consider a scenario where the executive is a user who belongs to a leadership or executive group. The executive should not be sent emails about incident assignment or escalation. A delegated user can then take the necessary action on behalf of the executive.
Once a user has assigned a particular person, Henry, as a delegate, another user cannot assign Henry as a delegate again. Similarly, a delegate cannot assign another user as a delegate.
Procedure
-
Navigate to All > DLP Administration > Delegate Configuration.
-
Click New.
-
On the form, fill in the fields.
Field Description User Name of the user who needs a delegate for DLP incidents. Delegate Name of the user who can respond to the DLP incident on behalf of the original end user. -
Click Submit.
Parent Topic:DLP Incident Response Administration
Related topics
DLP default configuration settings
Create incident consolidation rules
Create response due date rules
Create user instructions templates
Create a Data Loss Prevention Incident Response SLA trigger
Create a Data Loss Prevention Incident Response SLA definition
Configure response option for your DLP incidents
Create incident response option rules
Create age chart configurations
Create repeat offender identification rules
Create Additional Incident Data Fields
Monitor DLP Integration Run process
---
title: Create user delegate configurations
description: Prevent certain executives in the organization from receiving notifications about the incidents assigned or escalated to them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/data-loss-prevention/configure-delegation.html
release: australia
product: Data Loss Prevention
classification: data-loss-prevention
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Administer, Data Loss Prevention Incident Response, Security Operations]
---
# Create user delegate configurations
Prevent certain executives in the organization from receiving notifications about the incidents assigned or escalated to them.
## Before you begin
Role required:
- sn\_dlir.admin - Create, edit, and delete.
- sn\_dlir.analyst and sn\_dlir.analyst\_read - View \(read-only\).
## About this task
Consider a scenario where the executive is a user who belongs to a leadership or executive group. The executive should not be sent emails about incident assignment or escalation. A delegated user can then take the necessary action on behalf of the executive.
Once a user has assigned a particular person, Henry, as a delegate, another user cannot assign Henry as a delegate again. Similarly, a delegate cannot assign another user as a delegate.
## Procedure
1. Navigate to **All** > **DLP Administration** > **Delegate Configuration**.
2. Click **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|User|Name of the user who needs a delegate for DLP incidents.|
|Delegate|Name of the user who can respond to the DLP incident on behalf of the original end user.|
4. Click **Submit**.
**Parent Topic:**[DLP Incident Response Administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/data-loss-prevention/data-loss-prevention-administration.md)
**Related topics**
[DLP default configuration settings]()
[Create end user lookup rules]()
[Create assignment rules]()
[Create incident consolidation rules]()
[Create response due date rules]()
[Create Approval Rules]()
[Create user instructions templates]()
[Create email templates]()
[Create a Data Loss Prevention Incident Response SLA trigger]()
[Create a Data Loss Prevention Incident Response SLA definition]()
[Create assessments]()
[Configure response option for your DLP incidents]()
[Create incident response option rules]()
[Create age chart configurations]()
[Create repeat offender identification rules]()
[Create Additional Incident Data Fields]()
[DLP SLA Definition form]()
[Configure advanced settings]()
[Monitor DLP Integration Run process]()
[DLP Incident Access Restrictions]()
[DLP Incidents Archival]()
| title | Create user delegate configurations |
| description | Prevent certain executives in the organization from receiving notifications about the incidents assigned or escalated to them. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/data-loss-prevention/configure-delegation.html |
| release | australia |
| product | Data Loss Prevention |
| classification | data-loss-prevention |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | AdministerData Loss Prevention Incident ResponseSecurity Operations |