Configure the Webhook on the Proofpoint DLP tenant for alert notifications to ServiceNow

task australia Updated Sep 10, 2026 1 min read configure-webhook-proofpoint-tenant-alert-notifications.md

Configure a webhook on Proofpoint using the REST API endpoint to start getting the alerts from the Proofpoint DLP tenant. Your ServiceNow instance creates DLP incidents from these alerts. The Proofpoint DLP integration provides a REST API endpoint for end users to configure the webhook.

Before you begin

Role required: sn_pp_dlp.api_integration_user

Procedure

Log in to Proofpoint.
Navigate to Proofpoint Tenant > Administration Application > Integration > Notification Policies.
Create a notification policy with an appropriate name.
Click the Notification policy and manage the webhooks configured on the notification policy.
Create a new webhook configuration by clicking Add Webhooks.
Select the webhook type as Generic.
In URL Input, enter a URL using the format: https://<Instance_Name>.service-now.com/api/sn_pp_dlp/proofpointalertapi/getalerts.
Keep the method as POST.
Add the following headers to the webhook:
- Text

Name: Authorization Value: Basic

Text

    -   ```Name: Content-Type Value: application/json

D not change the other values.
Click Save.
Navigate to Proofpoint Tenant > Administration Application > Policies > Rules.
In the Actions section, select the rules for which the webhook notification should be generated.
Add the newly created Notification policies that have a webhook configured.
Click Save.

Parent Topic:Install and configure the Proofpoint integration for Data Loss Prevention

68 lines · 2.8 KB Wrap lines

---
title: Configure the Webhook on the Proofpoint DLP tenant for alert notifications to ServiceNow
description: Configure a webhook on Proofpoint using the REST API endpoint to start getting the alerts from the Proofpoint DLP tenant. Your ServiceNow instance creates DLP incidents from these alerts. The Proofpoint DLP integration provides a REST API endpoint for end users to configure the webhook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/data-loss-prevention/configure-webhook-proofpoint-tenant-alert-notifications.html
release: australia
product: Data Loss Prevention
classification: data-loss-prevention
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Install and configure the Proofpoint integration for Data Loss Prevention, Data Loss Prevention Incident Response Integration with Proofpoint, Integrate, Data Loss Prevention Incident Response, Security Operations]
---

# Configure the Webhook on the Proofpoint DLP tenant for alert notifications to ServiceNow

## Before you begin

Role required: sn\_pp\_dlp.api\_integration\_user

## Procedure

1. Log in to **Proofpoint**.

2. Navigate to **Proofpoint Tenant** &gt; **Administration Application** &gt; **Integration** &gt; **Notification Policies**.

3. Create a notification policy with an appropriate name.

4. Click the **Notification policy** and manage the webhooks configured on the notification policy.

5. Create a new webhook configuration by clicking **Add Webhooks**.

6. Select the webhook type as **Generic**.

7. In URL Input, enter a URL using the format: `https://<Instance_Name>.service-now.com/api/sn_pp_dlp/proofpointalertapi/getalerts`.

8. Keep the method as **POST**.

9. Add the following headers to the webhook:

- ```
Name: Authorization
Value: Basic <Base64Encoded Username and Password of the ServiceNow instance user>
```

- ```
Name: Content-Type
Value: application/json
```

10. D not change the other values.

11. Click **Save**.

12. Navigate to **Proofpoint Tenant** &gt; **Administration Application** &gt; **Policies** &gt; **Rules**.

13. In the Actions section, select the rules for which the webhook notification should be generated.

14. Add the newly created Notification policies that have a webhook configured.

15. Click **Save**.

**Parent Topic:**[Install and configure the Proofpoint integration for Data Loss Prevention](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/data-loss-prevention/install-configure-proofpoint-integration-dlp.md)