Getting started with Symantec DLP integration for Data Loss Prevention

---
title: Getting started with Symantec DLP integration for Data Loss Prevention
description: Before you can use the integration, you must download it from the ServiceNow Store.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/data-loss-prevention/getting-started-symantec-dlp-integration-dlp.html
release: australia
product: Data Loss Prevention
classification: data-loss-prevention
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Symantec Integration for Data Loss Prevention Incident Response, Integrate, Data Loss Prevention Incident Response, Security Operations]
---

# Getting started with Symantec DLP integration for Data Loss Prevention

Before you can use the integration, you must download it from the ServiceNow® Store.

## Checklist

Review the following information before you start setting up your Symantec DLP integration for data loss prevention.

<table id="table_iz3_5mh_zrb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Verify you have assigned the required ServiceNow AI Platform, Data Loss Prevention Application, MID application roles.

</td><td>

Following roles are used across the Symantec DLP integration on the ServiceNow AI Platform: -   The Administrator\(admin\) install the applications from the ServiceNow® Store and assigns the Data Loss Prevention admin \(sn\_dlir.admin\).
-   The user with sn\_dlir.admin role can configure the integration and setup the incident profiles.
-   The users with sn\_dlir.analyst role will have read roles across the integration.

</td></tr><tr><td>

Assign the required Symantec DLP user roles.

</td><td>

Review the Symantec DLP integration roles and permissions.

</td></tr><tr><td>

Verify you are using Symantec DLP 15.8

</td><td>

The Symantec DLP integration for Data Loss Prevention is tested with 15.8 version of Symantec Data Loss Prevention.**Note:** Ensure that you are using Symantec DLP 15.8

</td></tr><tr><td>

Verify that ServiceNow® core application that is required to support the Symantec DLP integration are installed and activated.

</td><td>

Verify that the following DLP applications and security support common applications are installed and activated from ServiceNow Store. If not installed, install, and activate on application. -   Security Support Common
-   Data Loss Prevention Incident Response

</td></tr></tbody>
</table>**Parent Topic:**[Symantec Integration for Data Loss Prevention Incident Response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/data-loss-prevention/symantec-dlp-integration.md)