Exclude security artifacts from a case
You can remove artifacts from the lists of supporting artifacts. They are not permanently removed and can be returned to the case as needed.
Before you begin
- The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn_ti.case_user_write
Procedure
-
Open a case that contains artifacts that you want to exclude from a list.
-
Click the Case Artifacts related list.
-
Click the tab associated with the artifacts you want to exclude.
For example, click Incidents to exclude security incidents from the list.
-
Select one or more artifact records that you want to exclude.
[Omitted image "exclude.png"] Alt text: Exclude security incidents from the list
-
From the Actions on selected items drop-down list, select Exclude.
-
Click Exclude in the confirmation box.
The selected artifacts are removed from the list.
Parent Topic:Security artifact exclusion and inclusion
Related topics
---
title: Exclude security artifacts from a case
description: You can remove artifacts from the lists of supporting artifacts. They are not permanently removed and can be returned to the case as needed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/exclude-records.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Security artifact exclusion and inclusion, Security artifact analysis, Security Case Management, Threat Intelligence, Enterprise security case management applications, Security Operations]
---
# Exclude security artifacts from a case
You can remove artifacts from the lists of supporting artifacts. They are not permanently removed and can be returned to the case as needed.
## Before you begin
- The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn\_ti.case\_user\_write
## Procedure
1. Open a case that contains artifacts that you want to exclude from a list.
2. Click the **Case Artifacts** related list.
3. Click the tab associated with the artifacts you want to exclude.
For example, click **Incidents** to exclude security incidents from the list.
4. Select one or more artifact records that you want to exclude.
\[Omitted image "exclude.png"\] Alt text: Exclude security incidents from the list
5. From the **Actions on selected items** drop-down list, select **Exclude**.
6. Click **Exclude** in the confirmation box.
The selected artifacts are removed from the list.
**Parent Topic:**[Security artifact exclusion and inclusion](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/artifact-inclusion-exclusion.md)
**Related topics**
[Return excluded security artifacts to a case]()
| title | Exclude security artifacts from a case |
| description | You can remove artifacts from the lists of supporting artifacts. They are not permanently removed and can be returned to the case as needed. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/exclude-records.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Security artifact exclusion and inclusionSecurity artifact analysisSecurity Case ManagementThreat IntelligenceEnterprise security case management applicationsSecurity Operations |