Managing Approvals via the Employee Service Center

---
title: Managing Approvals via the Employee Service Center
description: The updated Employee Service Center experience consolidates vulnerability approvals under one interface.This allows customers to efficiently manage security exceptions without navigating multiple systems or UIs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/manage-approvals-ec.html
release: australia
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Employee service center for Vulnerability Response, Use, Unified Security Exposure Management, Security Operations]
---

# Managing Approvals via the Employee Service Center

The updated Employee Service Center experience consolidates vulnerability approvals under one interface.This allows customers to efficiently manage security exceptions without navigating multiple systems or UIs.

## Before you begin

Role required: sn\_vul.exception\_approver

## About this task

**Viewing Tasks:** In the **My Tasks** tab- All pending tasks related to vulnerability approvals are displayed.

Each task provides a summary including:

-   Desired State
-   Issue Description
-   Reason for Exception
-   Impacted services
-   Insights tabs
-   Activity
-   Risk Rating \(Critical, High, Medium, Low, None\)
-   Remediation Status \(No Target, In-flight, Approaching Target, Target Missed, Target Met\)

**Navigating Approval Details**: Each task lets the approver access:

-   A direct link to the **CA record**.
-   A link to the **questionnaire** \(if the approver has permission\)
-   Related **VIT** record for further investigation.

## Procedure

1.  Navigate to **My Tasks**, select a request.

2.  Filter requests by **Task Type**. Select **Vulnerability Approvals** to view all approvals related to Vulnerability Response.

3.  View approvals details in the **Insights**, **Impacted services**, and **Activity** tabs.

4.  Select **Approve** or **Reject**.

    If approved/rejected, the tasks move to the **Completed** tab. You can apply the **Task Type** filter to view the completed vulnerability approvals

5.  Approvers can review the approved/ rejected tasks under the **Completed** tab.

    Detailed audit data is available, including who approved, comments provided, actions performed. No further actions are allowed in this tab.