Configure a skill for ServiceNow Otto for Security Incident Response \(SIR\)

task australia Updated Sep 10, 2026 1 min read activate-skills-for-now-assist-security-incident.md
Raw file servicenow.com

Configure and review the details for a skill in the Guided Setup. You can edit and reactivate a skill from the Guided Setup.

Before you begin

Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

Role required: sn_si.admin

About this task

Important: Some generative AI skills, AI agents, and agentic workflows are turned on by default. For more information, see AI agents, skills, and agentic workflows on by default.

Procedure

  1. Navigate to Admin > AI Admin Hub > AI Skills.

  2. Select Technology > Security Operations.

  3. Select Edit for the skill you want to configure, and follow the Guided Setup.

    You can edit only the active options in the left panel and the editable options might vary for individual skills. For more configurable options, copy a skill and customize it. For more information, see Customize a skill.

  4. Select Review and Activate to review your inputs and activate the skill.

  5. Select Done to complete the configuration.

    The modified skill is active and available for use.

Parent Topic:Configuring ServiceNow Otto for Security Incident Response (SIR)

Keywords Now Assist Security Operationsskill configuration
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