Add related problems, changes, and incidents to a security incident

task australia Updated Nov 6, 2026 1 min read add-rel-recs-to-si.md
Raw file servicenow.com

You can add related records, such as problems, changes, and incidents to existing security incidents.

Before you begin

Role required: sn_si.basic

Procedure

  1. If it is not already open, open the security incident you want to update.

  2. Click the Related Records tab.

  3. Fill in the fields, as needed.

Field

Description

Problem

Select a Problem (PRB) record that resolves the underlying issue that caused this security incident to be created. The PRBs for this incident are typically created by right-clicking in the security incident form header and selecting Create Problem.

Parent

Select a task record related to the underlying issue that caused this security incident to be created.

Parent security incident

Select a security incident record related to the underlying issue that caused this security incident to be created. See Parent and child security incident relationships.

Incident

Select an Incident (INC) record that resolves the underlying issue that caused this security incident to be created. The incident is typically created by right-clicking in the security incident form header and selecting Create Incident.

Change request

Select a Change Request (CHG) record that resolves the underlying issue that caused this security incident to be created. The change request is typically created by right-clicking in the security incident form header and selecting Create Change.

4. Click any of the following tabs to further update the security incident:
-   [Incident Details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/add_inc_details_to_si.md)
-   [Post Incident Review](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/c_PostIncidentReview.md)
-   [Closure Information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/add-closure-info-to-si.md)
  1. When you have completed your entries, click Submit.
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