Approve observables to URL category lists

---
title: Approve observables to URL category lists
description: Approve observables that are added to a URL Category List so that observable entries are in the appropriate allow or deny lists.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/approve-url-category-list.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Security Incident Response integration with Zscaler, Security Incident Response integrations, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Approve observables to URL category lists

Approve observables that are added to a URL Category List so that observable entries are in the appropriate allow or deny lists.

## Before you begin

Role required: sn\_si.analyst

## Procedure

1.  Navigate to **All** > **Zscaler Integration** > **Zscaler Approvals**.

2.  Select the record to approve.

3.  Click **Approve**.

    The approvers group receives an email notification for the approval request. After the approvers click the **Approve/Reject** link in the email, the status changes to approved.