Assessment trigger conditions examples

concept australia Updated Sep 10, 2026 1 min read assessment-trigger-conditions-usecase.md

The following examples provide different scenarios on how mandatory and optional assessment trigger conditions are generated.

On the Assessment Trigger Condition form, generate mandatory assessments when the Priority and Business Impact for a security incident is set to Critical on the Assessment Trigger Rule page. In such scenario, the security analysts cannot close the incident until the mandatory assessments are completed.
If a security incident is in a Review state, security analysts cannot close the security incident without completing the Post Incident Review Assessment. An assessment link is available to take the assessment to the security analysts who are assigned (or who had requested for the assessment) to the incident.
On the Assessment Trigger Condition form, generate optional assessments when the Priority and Business Impact for a security incident is set to High. In this example, if the security analysts do not complete the assessments and close the security incident, the assessments are automatically canceled.
In case, if the mandatory or optional assessments does not match the security incident, assessments are not generated for such security incidents. A security analyst can close the security incident without completing the Post Incident Review assessment.

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---
title: Assessment trigger conditions examples
description: The following examples provide different scenarios on how mandatory and optional assessment trigger conditions are generated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/assessment-trigger-conditions-usecase.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure an assessment trigger condition, Manage post incident activities, Managing security incidents and inbound requests, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Assessment trigger conditions examples

The following examples provide different scenarios on how mandatory and optional assessment trigger conditions are generated.

-   On the Assessment Trigger Condition form, generate mandatory assessments when the **Priority** and **Business Impact** for a security incident is set to **Critical** on the **Assessment Trigger Rule** page. In such scenario, the security analysts cannot close the incident until the mandatory assessments are completed.
-   If a security incident is in a **Review** state, security analysts cannot close the security incident without completing the **Post Incident Review Assessment**. An assessment link is available to take the assessment to the security analysts who are assigned \(or who had requested for the assessment\) to the incident.
-   On the Assessment Trigger Condition form, generate optional assessments when the **Priority** and **Business Impact** for a security incident is set to **High**. In this example, if the security analysts do not complete the assessments and close the security incident, the assessments are automatically canceled.
-   In case, if the mandatory or optional assessments does not match the security incident, assessments are not generated for such security incidents. A security analyst can close the security incident without completing the Post Incident Review assessment.