Activity Definitions
concept australia Updated Sep 10, 2026 2 min read build-activities.md
The ServiceNow AI Platform provides a few activity definitions within the base system. In addition, for the playbooks that SIR Workspace base system, there are a few activity definitions defined in the base system under Enterprise Security Case Management PAD Commons application.
Role required: sn_si.admin.
Here’s the list of activity definitions that are a part of the base system:
| Activity Definition | Table | Description | Application |
|---|---|---|---|
| Wait For Condition with No Experience | Global[global] | Wait for Condition with no experience | Enterprise Security Case Management PAD Commons |
| Submit to CSF X Sandbox | Security Incident [sn_si_incident] | Submit to sandbox | Enterprise Security Case Management PAD Commons |
| Send Email | Security Incident [sn_si_incident] | Send email activity for SIR playbooks. | Enterprise Security Case Management PAD Commons |
| Search Email | Security Incident [sn_si_incident] | Search emails on email server | Enterprise Security Case Management PAD Commons |
| Update Task State | Security Incident [sn_si_incident] | Update the task state | Enterprise Security Case Management PAD Commons |
| Delete Email | Security Incident [sn_si_incident] | Delete emails | Enterprise Security Case Management PAD Commons |
| Yes No Outcome | Task [task] | Expected outcome | Enterprise Security Case Management PAD Commons |
- Example Activity Definition: Send email
The following is an example of Send email activity definition. - Submit to CSF X Sandbox
Submit to CSF X Sandbox is an example of an activity definition process.
Parent Topic:Using SIR Workspace
Related topics
Using ServiceNow Otto for Security Incident Response (SIR) generative AI skills
Working with Security Incident Records
Prerequisites for the Playbooks
Rebuilding existing playbooks in Workflow Studio
Sample Playbooks for SIR Workspace
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--- title: Activity Definitions description: The ServiceNow AI Platform provides a few activity definitions within the base system. In addition, for the playbooks that SIR Workspace base system, there are a few activity definitions defined in the base system under Enterprise Security Case Management PAD Commons application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/build-activities.html release: australia product: Security Incident Response classification: security-incident-response topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Use, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Activity Definitions The ServiceNow AI Platform provides a few activity definitions within the base system. In addition, for the playbooks that SIR Workspace base system, there are a few activity definitions defined in the base system under Enterprise Security Case Management PAD Commons application. Role required: sn\_si.admin. Here’s the list of activity definitions that are a part of the base system: |Activity Definition|Table|Description|Application| |-------------------|-----|-----------|-----------| |Wait For Condition with No Experience|Global\[global\]|Wait for Condition with no experience|Enterprise Security Case Management PAD Commons| |Submit to CSF X Sandbox|Security Incident \[sn\_si\_incident\]|Submit to sandbox|Enterprise Security Case Management PAD Commons| |Send Email|Security Incident \[sn\_si\_incident\]|Send email activity for SIR playbooks.|Enterprise Security Case Management PAD Commons| |Search Email|Security Incident \[sn\_si\_incident\]|Search emails on email server|Enterprise Security Case Management PAD Commons| |Update Task State|Security Incident \[sn\_si\_incident\]|Update the task state|Enterprise Security Case Management PAD Commons| |Delete Email|Security Incident \[sn\_si\_incident\]|Delete emails|Enterprise Security Case Management PAD Commons| |Yes No Outcome|Task \[task\]|Expected outcome|Enterprise Security Case Management PAD Commons| - **[Example Activity Definition: Send email](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/example-activity-definition-send-email.md)** The following is an example of Send email activity definition. - **[Submit to CSF X Sandbox](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/submit-to-csf-x-sandbox.md)** Submit to CSF X Sandbox is an example of an activity definition process. **Parent Topic:**[Using SIR Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/using-sir-workspace.md) **Related topics** [Using ServiceNow Otto for Security Incident Response \(SIR\) generative AI skills]() [Using agentic AI workflows]() [Working with Security Incident Records]() [Security Incident Playbook]() [Prerequisites for the Playbooks]() [Rebuilding existing playbooks in Workflow Studio]() [Sample Playbooks for SIR Workspace]() [Working with MSI Records]() [Working with Form UI actions]() [Security Incident Closure workflow]() [Handle security incidents using Advanced Work Assignment]()
| title | Activity Definitions |
| description | The ServiceNow AI Platform provides a few activity definitions within the base system. In addition, for the playbooks that SIR Workspace base system, there are a few activity definitions defined in the base system under Enterprise Security Case Management PAD Commons application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/build-activities.html |
| release | australia |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | UseSecurity Incident Response WorkspaceSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |