Activity Definitions

concept australia Updated Sep 10, 2026 2 min read build-activities.md
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The ServiceNow AI Platform provides a few activity definitions within the base system. In addition, for the playbooks that SIR Workspace base system, there are a few activity definitions defined in the base system under Enterprise Security Case Management PAD Commons application.

Role required: sn_si.admin.

Here’s the list of activity definitions that are a part of the base system:

Activity Definition Table Description Application
Wait For Condition with No Experience Global[global] Wait for Condition with no experience Enterprise Security Case Management PAD Commons
Submit to CSF X Sandbox Security Incident [sn_si_incident] Submit to sandbox Enterprise Security Case Management PAD Commons
Send Email Security Incident [sn_si_incident] Send email activity for SIR playbooks. Enterprise Security Case Management PAD Commons
Search Email Security Incident [sn_si_incident] Search emails on email server Enterprise Security Case Management PAD Commons
Update Task State Security Incident [sn_si_incident] Update the task state Enterprise Security Case Management PAD Commons
Delete Email Security Incident [sn_si_incident] Delete emails Enterprise Security Case Management PAD Commons
Yes No Outcome Task [task] Expected outcome Enterprise Security Case Management PAD Commons

Parent Topic:Using SIR Workspace

Related topics

Using ServiceNow Otto for Security Incident Response (SIR) generative AI skills

Using agentic AI workflows

Working with Security Incident Records

Security Incident Playbook

Prerequisites for the Playbooks

Rebuilding existing playbooks in Workflow Studio

Sample Playbooks for SIR Workspace

Working with MSI Records

Working with Form UI actions

Security Incident Closure workflow

Handle security incidents using Advanced Work Assignment

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