Configure the Security incident quality assessment skill

task australia Updated Sep 10, 2026 1 min read config-quality-assessment-skill.md

Add natural language rule sets to the Security incident quality assessment skill. Security analysts use these rules to generate a quality assessment report for security incidents.

Before you begin

Role required: sn_si.admin

About this task

Important: This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see AI agents, skills, and agentic workflows on by default.

Procedure

Navigate to Admin > AI Admin Hub > AI Skills.
In Technology, select Security Operations.
In the Security Incident Quality Assessment tile, select [Omitted image "cj-sir-flow-more-icon.png"] Alt text: More actions icon..
Select Edit.
Select Assessment Rules > Add New Rule.
Enter a name for the rule you want to add, and select Save.
Update the following fields.
- Enter Rule Criteria: List of quality assessment rules.

Add additional context: Additional information or context.
Select KB Article: Choose the KB articles to associate with the rule.

Select Save and continue.

The skill uses this rule set to generate a quality assessment for the security incident.

Parent Topic:Configure a skill for ServiceNow Otto for Security Incident Response (SIR)

Keywords Skill configurationconfigure quality assessment skill

54 lines · 2.6 KB Wrap lines

---
title: Configure the Security incident quality assessment skill
description: Add natural language rule sets to the Security incident quality assessment skill. Security analysts use these rules to generate a quality assessment report for security incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/config-quality-assessment-skill.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Skill configuration, configure quality assessment skill]
breadcrumb: [Configure a skill, Configure ServiceNow Otto for Security Incident Response \(SIR\), Configure, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Configure the Security incident quality assessment skill

Add natural language rule sets to the Security incident quality assessment skill. Security analysts use these rules to generate a quality assessment report for security incidents.

## Before you begin

Role required: sn\_si.admin

## About this task

**Important:** This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see [AI agents, skills, and agentic workflows on by default](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-skills-on-by-default.md).

## Procedure

1. Navigate to **Admin** &gt; **AI Admin Hub** &gt; **AI Skills**.

2. In **Technology**, select **Security Operations**.

3. In the Security Incident Quality Assessment tile, select \[Omitted image "cj-sir-flow-more-icon.png"\] Alt text: More actions icon..

4. Select **Edit**.

5. Select **Assessment Rules** &gt; **Add New Rule**.

6. Enter a name for the rule you want to add, and select **Save**.

7. Update the following fields.

8. - **Enter Rule Criteria**: List of quality assessment rules.
- **Add additional context**: Additional information or context.
- **Select KB Article**: Choose the KB articles to associate with the rule.
9. Select **Save and continue**.

The skill uses this rule set to generate a quality assessment for the security incident.

**Parent Topic:**[Configure a skill for ServiceNow Otto for Security Incident Response \(SIR\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/activate-skills-for-now-assist-security-incident.md)