Configure the JWT provider for MS Teams

task australia Updated Sep 10, 2026 1 min read configure-the-jwt-provider-for-ms-teams.md
Raw file servicenow.com

Add a JSON Web Token (JWT) provider to your ServiceNow instance.

Before you begin

  • Copy and record the value of Application (client) ID and Directory (tenant) ID of the application you had registered in the Azure portal.

    [Omitted image "ms-sharept-clientid.png"] Alt text: Copy the values of Client ID and Tenant ID.

  • Role required: admin

Procedure

  1. Navigate to System OAuth > JWT Providers.

  2. Open the record MS Teams Connector JWT Provider.

  3. Enter values for iss, sub, and aud in the Standard Claims related list.

    Field Value
    aud Microsoft Online URL in this format: https://login.microsoftonline.com/<tenant-id>/oauth2/token. Replace <tenant-id> with Directory (tenant) ID value of your application had registered in the Azure portal.
    iss Application (client) ID of the application you had registered in Azure portal.
    sub Application (client) ID of the application you had registered in Azure portal.
  4. Click Update.

Parent Topic:Use certificate for authentication

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