Configure the JWT signing key for MS Teams
task australia Updated Sep 10, 2026 1 min read configure-the-jwt-signing-key-for-ms-teams.md
Create a JSON Web Token (JWT) signing key to assign to your Java Key Store certificate.
Before you begin
Role required: admin
Procedure
-
Navigate to System OAuth > JWT Keys.
-
Open the record Microsoft Teams Connector JWT.
-
Enter the password that is used to encrypt private key to generate the .PFX file and .CER file in Signing Key Password.
-
Click Update.
Parent Topic:Use certificate for authentication
36 lines · 1.4 KB
--- title: Configure the JWT signing key for MS Teams description: Create a JSON Web Token \(JWT\) signing key to assign to your Java Key Store certificate. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/configure-the-jwt-signing-key-for-ms-teams.html release: australia product: Security Incident Response classification: security-incident-response topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use certificate for authentication, Establish Microsoft Teams Graph connection on ServiceNow AI Platform, Integrate, Major Security Incident Management, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Configure the JWT signing key for MS Teams Create a JSON Web Token \(JWT\) signing key to assign to your Java Key Store certificate. ## Before you begin Role required: admin ## Procedure 1. Navigate to **System OAuth** > **JWT Keys**. 2. Open the record **Microsoft Teams Connector JWT**. 3. Enter the password that is used to encrypt private key to generate the .PFX file and .CER file in **Signing Key Password**. 4. Click **Update**. **Parent Topic:**[Use certificate for authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/using-certificates-for-authentication.md)
| title | Configure the JWT signing key for MS Teams |
| description | Create a JSON Web Token \(JWT\) signing key to assign to your Java Key Store certificate. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/configure-the-jwt-signing-key-for-ms-teams.html |
| release | australia |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use certificate for authenticationEstablish Microsoft Teams Graph connection on ServiceNow AI PlatformIntegrateMajor Security Incident ManagementSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |